Mercedes-Benz of Ashford
4.7/5
4.7 /5
1,550 Verified Reviews
Monument Way, Orbital Park, Ashford, Ashford, TN24 0HB, GB
01233 504202
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,550 Verified Reviews
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5.0/5
5.0 /5
Excellent service well cared for no problems.
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5.0/5
5.0 /5
Staff communication excellent. Comfortable environment to wait.
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5.0/5
5.0 /5
I would like to personally thank your salesperson Joe Halford for his outstanding service. He is an asset to your company. Fantastic people skills and very pleasant young man. It’s the easiest experience I have ever had buying from Mercedes. This young man , made buying my car so easy and trouble free. Definitely management material
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5.0/5
5.0 /5
Everything was explained to me and time was taken over the handover.
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5.0/5
5.0 /5
Always a great experience when dealing with this dealership. Polite, pragmatic and always helpful.
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5.0/5
5.0 /5
Adam Reeves was extremely helpful, making the process as smooth as possible!
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5.0/5
5.0 /5
5 Star Experience.
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5.0/5
5.0 /5
Jordan was very helpful all through the journey.
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4.0/5
4.0 /5
The car was overfilled with oil which means I will have to drive to Ashford to get it rectified.
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4.0/5
4.0 /5
Shouldn’t have needed a visit for a repair as the fuel leak should have been found on MOT or the pre-sale check for the breakdown insurance compliance. The fuel leak was sorted but seat belts the same as before and should have been again found at MOT of pre-insurance inspection. I have since found one of the window switches doesn’t raise the window and this was reported but have not received a response/update in 4 weeks. Considering the car was serviced roughly 3,000 miles before my purchase at this dealerships the oil is very dirty and gloopy. My experience is suggesting the work is not being done and it’s tick box to make maximum profit and not about true service and getting the job done. So would be somewhat unsure about taking the car back for a service in the future.