Booked in for the 'lounge service' as due to the distance I needed to travel was the best option. Service and car cleaned all well within the 2 hour time slot. I was very impressed.

It was good and prompt response though I am still awaiting final confirmation or counter price to my offer

Always helpful pleasant and knowledgeable- I have plenty of friends with Mercedes and do try to explain that in the long run it is cheaper to use a dealership than a local mechanic!

Jordan Simmonds went above and beyond to make sure I was aware of all the options available to me.He also make me aware of everything as it happened and assisted immediately when there was an issue on my end.It made the experience stress free and I want certainly recommend to friends and family.

Totally satisfied with everything, from reporting my breakdown to collecting my car after the work was completed, service was fantastic & I would recommend Mercedes Ashford any time

Speedy service on way within 1 and 15 minutes.First in line of booking excellent service and good coffee

I have my Knox sensors changed as a good will gesture as it's a common fault. I got told this could be 6-8 weeks for the part to come in but John who was handling my car was amazing. Rang me every couple days to keep me updated and organised everything perfect! John was brilliant and the part only took a week. Thanks to him for giving me peace of mind.m through the process. Amazing service!!

Jordan was amazing and extremely patient!

Very professional. Contacted us when he said with information required. A very pleasant experience.

Thank you very much. John was brilliant!