Although the service and communication were good, the mechanic visual check in his video was not entirely accurate.Had a my car checked previously by a mercedes specialist and I was shown one of my off side ball joint was loose and worn, your mechanic did not pick up on this.
Verified User
•
Apr 24, 2023
5.0/5
5.0/5
Would appreciate a gesture merchandise fuel erc as the price seems fixed
Verified User
•
Apr 24, 2023
5.0/5
5.0/5
Reception staff very kind and helpful, providing drinks etc, service team provided good feedback.
Verified User
•
Apr 21, 2023
5.0/5
5.0/5
Everybody really nice and friendly
Verified User
•
Apr 21, 2023
5.0/5
5.0/5
Mario was brilliant.
Verified User
•
Apr 21, 2023
5.0/5
5.0/5
Great service friendly staff Ryan went above and beyond to make sure everything went smoothly great service as always highly recommend
Verified User
•
Apr 19, 2023
5.0/5
5.0/5
Booked in for the 'lounge service' as due to the distance I needed to travel was the best option. Service and car cleaned all well within the 2 hour time slot. I was very impressed.
Verified User
•
Apr 17, 2023
4.0/5
4.0/5
It was good and prompt response though I am still awaiting final confirmation or counter price to my offer
Verified User
•
Apr 17, 2023
5.0/5
5.0/5
Always helpful pleasant and knowledgeable- I have plenty of friends with Mercedes and do try to explain that in the long run it is cheaper to use a dealership than a local mechanic!
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Although the service and communication were good, the mechanic visual check in his video was not entirely accurate.Had a my car checked previously by a mercedes specialist and I was shown one of my off side ball joint was loose and worn, your mechanic did not pick up on this.
Verified User
•
Apr 24, 2023
5.0/5
5.0/5
Would appreciate a gesture merchandise fuel erc as the price seems fixed
Verified User
•
Apr 24, 2023
5.0/5
5.0/5
Reception staff very kind and helpful, providing drinks etc, service team provided good feedback.
Verified User
•
Apr 21, 2023
5.0/5
5.0/5
Everybody really nice and friendly
Verified User
•
Apr 21, 2023
5.0/5
5.0/5
Mario was brilliant.
Verified User
•
Apr 21, 2023
5.0/5
5.0/5
Great service friendly staff Ryan went above and beyond to make sure everything went smoothly great service as always highly recommend
Verified User
•
Apr 19, 2023
5.0/5
5.0/5
Booked in for the 'lounge service' as due to the distance I needed to travel was the best option. Service and car cleaned all well within the 2 hour time slot. I was very impressed.
Verified User
•
Apr 17, 2023
4.0/5
4.0/5
It was good and prompt response though I am still awaiting final confirmation or counter price to my offer
Verified User
•
Apr 17, 2023
5.0/5
5.0/5
Always helpful pleasant and knowledgeable- I have plenty of friends with Mercedes and do try to explain that in the long run it is cheaper to use a dealership than a local mechanic!