The lady who greeted me was very professional and directed me to right person who was John and again a very good service and helpful. A good experience - thank you.

The time I had to wait for the part to arrive was an issue-5 weeks for a part is excessive. That said I was happy with the courtesy car that I was given. I was also very very happy with the service and communication I received from the dealership. Great job by John (I think). Courteous and very professional at all times.

All very good but??? timing of service for the car was off by 3 mouths, O well never mind,

Excellent service from the whole team, cannot thank them enough.

Although I had problems with the fitting of a new tyre to car, Ryan my POC with Service Team kept me informed of progress and when he realised the temporary Tyre Fitter was struggling, ordered in a new tyre for the normal fitter to fit the following day. Ryan also took my car for a test drive himself to ensure the new tyre was properly fitted and balanced before returning to me. I cannot thank Ryan enough for the honest yet professional manner in which he dealt with the issue. I will continue to use Mercedes Ashoford and in particu;ar Ryan for all my car service and maintenance needs.

This is my second car from dame sales staff both experiences were excellent unfortunately this time they car pre delivery service wasn't as good did not expect service warning 5 miles from show room bit otherwise excellent

I'm still testing the car, so I'm not yet sure that the fault has been fixed.

Lee, Ben and Steve are brilliant. They listen to the issues you face & explain everything. Their understanding of the issues you face instills confidence.

we are avaible for a test drive soon but also detailed pricing for the new vehicle and trade in

Tara was excellent! Would have been nice to have met a member of management when I’ve been with Mercedes for a number of years and have two Mercedes with you! Even just to say hello when picking up my new car?