Adam Reeves is an excellent Seles Executive, answered all my queries, went above & beyond too.

The sales executive Dion did a fantastic job, thank you.

Booked service on line then had two text messages changing the time and fortunately I phoned the garage because the last text gave the wrong time

Overall excellent service was great and you found me a great car quickly., will definitely return.

Dion was very professional and helpful

Complaint about stains on paintwork after service on 30/1/23 dealt with well to my satisfaction

10/10 service and the car to drive thank you

This was my 4th New Mercedes Purchase and Jordan Simmonds, was superb.He was not pushy, but very knowledgeable and made the decisions easy. It was down to him that I decided to go ahead with the purchase.The new online system however, I am not a fan.Parts of it were ok, but so many emails to follow, some critical some not. The payment was the hardest.If I could have made a one off Chaps payment it would have been so much better, buy by sending a link this does not meet all bank requirement so has daily or in my case 2 hourly limits which mean 5 payments over 2 days! Not ideal.It might seem like it makes it easier but it makes it less personal and I truly believe that deals like this are done on relationships. Luckily Jordan has a good manor and personality

Excellent customer experience from the greeting from the receptionist to the service manager

Very good experience so far. I received a call back from my enquiry the following morning. We were given a test drive and able to agree a deal we were happy with. So a result for all concerned.