Everything as expected. Car cleaned was appreciated.
Verified User
•
Mar 13, 2023
5.0/5
5.0/5
The online booking process could be improved. This time, I was unable to make the booking online, so needed to call. On a previous occasion (2022) I made an online booking slot with confirmation, only to get an email several days later saying that the slot was not available and that I needed to call.
Verified User
•
Mar 13, 2023
5.0/5
5.0/5
very efficient and courteous service from staff
Verified User
•
Mar 11, 2023
5.0/5
5.0/5
Luke Potter was very helpful and I couldn’t have asked for better service
Verified User
•
Mar 10, 2023
5.0/5
5.0/5
Friendly polite staff
Verified User
•
Mar 10, 2023
5.0/5
5.0/5
We had a very good stress free experience, and a very helpful sales executive.
Verified User
•
Mar 9, 2023
5.0/5
5.0/5
I was more than impressed with my experience at Mercedes Ashford and was given the best attention and help possible. I was offered a perfect product but just at a price that was a little more than we were prepared to pay.
Verified User
•
Mar 9, 2023
5.0/5
5.0/5
Very pleased with John in Service Dept at Ashford, he was very helpful and gave a professional service.
Verified User
•
Mar 9, 2023
5.0/5
5.0/5
The car is my wife's 27 year old SL. Megan Knapman was my point of contact and Ben New ferried the car to and from Ashford. We are in our 80s. These two employees made the repair to an old car and the procurement of difficult to sort parts a straightforward process for us and the work was completed within the cost estimate. Full marks to them and also to the engineer who worked on the car - I don't have his name.
Verified User
•
Mar 8, 2023
5.0/5
5.0/5
Ryan white the service guy was extremely helpful as always fitting us in with short noticeand giving great customer serviceThis is the best dealership I have dealt withI used to have BMW’s but there cars and service are now very poor
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Everything as expected. Car cleaned was appreciated.
Verified User
•
Mar 13, 2023
5.0/5
5.0/5
The online booking process could be improved. This time, I was unable to make the booking online, so needed to call. On a previous occasion (2022) I made an online booking slot with confirmation, only to get an email several days later saying that the slot was not available and that I needed to call.
Verified User
•
Mar 13, 2023
5.0/5
5.0/5
very efficient and courteous service from staff
Verified User
•
Mar 11, 2023
5.0/5
5.0/5
Luke Potter was very helpful and I couldn’t have asked for better service
Verified User
•
Mar 10, 2023
5.0/5
5.0/5
Friendly polite staff
Verified User
•
Mar 10, 2023
5.0/5
5.0/5
We had a very good stress free experience, and a very helpful sales executive.
Verified User
•
Mar 9, 2023
5.0/5
5.0/5
I was more than impressed with my experience at Mercedes Ashford and was given the best attention and help possible. I was offered a perfect product but just at a price that was a little more than we were prepared to pay.
Verified User
•
Mar 9, 2023
5.0/5
5.0/5
Very pleased with John in Service Dept at Ashford, he was very helpful and gave a professional service.
Verified User
•
Mar 9, 2023
5.0/5
5.0/5
The car is my wife's 27 year old SL. Megan Knapman was my point of contact and Ben New ferried the car to and from Ashford. We are in our 80s. These two employees made the repair to an old car and the procurement of difficult to sort parts a straightforward process for us and the work was completed within the cost estimate. Full marks to them and also to the engineer who worked on the car - I don't have his name.
Verified User
•
Mar 8, 2023
5.0/5
5.0/5
Ryan white the service guy was extremely helpful as always fitting us in with short noticeand giving great customer serviceThis is the best dealership I have dealt withI used to have BMW’s but there cars and service are now very poor