Mercedes-Benz of Ashford
4.7/5
4.7 /5
1,550 Verified Reviews
Monument Way, Orbital Park, Ashford, Ashford, TN24 0HB, GB
01233 504202
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,550 Verified Reviews
5.0/5
5.0 /5
Very pleased with John in Service Dept at Ashford, he was very helpful and gave a professional service.

5.0/5
5.0 /5
The car is my wife's 27 year old SL. Megan Knapman was my point of contact and Ben New ferried the car to and from Ashford. We are in our 80s. These two employees made the repair to an old car and the procurement of difficult to sort parts a straightforward process for us and the work was completed within the cost estimate. Full marks to them and also to the engineer who worked on the car - I don't have his name.

5.0/5
5.0 /5
Ryan white the service guy was extremely helpful as always fitting us in with short noticeand giving great customer serviceThis is the best dealership I have dealt withI used to have BMW’s but there cars and service are now very poor

5.0/5
5.0 /5
All went wellMany thanks

5.0/5
5.0 /5
Tara is the best sales representative I could ever had asked for. I would have gone through with the very good offer if not for me prioritising my financial position. Tara was patient, gave advice but listened attentively to my needs. I am so sorry I could not complete the deal but by June I will contact her again as I would be more financially ready to change my car. Tara you are the BEST and you did your Lockers Mercedes Benz proud with your excellent customer service. I will be back, definitely be back!!

4.0/5
4.0 /5
The lady at reception with blonde curly hair and glasses is very friendly and welcoming

5.0/5
5.0 /5
be good to have a reminder day or 2 prior to service as a reminder. Either text or email

5.0/5
5.0 /5
Efficient, quick service.

5.0/5
5.0 /5
Question 6- as only had service - my visit, this week- surely would be more appropriate to ask this question after a longer time.I’m very pleased with whole experience, from collection of my car from home to its return.

5.0/5
5.0 /5
I look forward to the chance of getting my alloy wheels refurbished on site in the near future. Ryan, the service representative was excellent.