Michael was brilliant!

Messed around, car was in poor condition. I came to the dealership and was ignored by all. I was then asked to come back and before I got there was told the car had sold. Wasting my time and money as I’d had half a day annual leave.

Had your trade in price been more realistic I would have purchased the car.

Saw Devan who was extremely helpful. Went through comparisons with different models. Found him more helpful than some other Mercedes car dealers.

This was a very tentative enquiry

Found a car online. Drove there from London to see the car on the same day, unfortunately was told 10mins away thar the car was sold. It would've been nice if they asked to take deposit before my visit.

I had a 3 O’clock meeting booked. My wife and I arrived on time. We waited until 3.22 pm and not only were we ignored by the person with whom we had an appointment but nobody asked us if they could help us. The salesman phoned later to say that he had been tied up in a meeting since 11 am and said sorry. However that is no excuse. Anybody can excuse themselves from a four hour meeting for a moment to arrange for another to look after us. Also there was nobody on reception. All very poor.

Truly woeful and shocking experience. The sales team took my details and promised to get back to me, but never did. Even after chasing by phone and being reassured, there was still no follow-up. A complete waste of my time, absolutely appalling service

Daniel was great. He talked through options available was patient with my endless questions. Great service

No one came back to me with a part exchange value