First rate service from this branch. Although staff change over time your training is really good as the high level of customer satisfaction remains the same.
Verified User
•
Mar 24, 2023
4.0/5
4.0/5
The repair took over 3 hours which was too long. There was no communication regarding the delay.
Verified User
•
Mar 24, 2023
5.0/5
5.0/5
Once again excellent service from Neil Hamilton.
Verified User
•
Mar 24, 2023
5.0/5
5.0/5
I would like to give a mention to Mike Knott on the service desk for going the extra mile when dealing with a frustrated, fed up customer. He helped enormously so thank you Mike.
Verified User
•
Mar 24, 2023
5.0/5
5.0/5
Everything was excellent, no problems at all.
Verified User
•
Mar 22, 2023
5.0/5
5.0/5
All good for me
Verified User
•
Mar 21, 2023
5.0/5
5.0/5
I dealt with Matt Bray, who was very professional and knowledgeable and really helped make our decision to purchase the Mercedes’ an easy one! A credit to your organisation!
Verified User
•
Mar 20, 2023
5.0/5
5.0/5
Paris the salesman was friendly and helpful without being pushy. Very satisfied with his service. Unfortunately we decided on a different car
Verified User
•
Mar 18, 2023
5.0/5
5.0/5
Overall an excellent experience, especially form Carl Herrington, the Sales Executive, who was knowledgeable and courteous throughout the process.
Verified User
•
Mar 17, 2023
4.0/5
4.0/5
After some disappointment and confusion all was resolved. Special thanks to Sarah and Maddy
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
First rate service from this branch. Although staff change over time your training is really good as the high level of customer satisfaction remains the same.
Verified User
•
Mar 24, 2023
4.0/5
4.0/5
The repair took over 3 hours which was too long. There was no communication regarding the delay.
Verified User
•
Mar 24, 2023
5.0/5
5.0/5
Once again excellent service from Neil Hamilton.
Verified User
•
Mar 24, 2023
5.0/5
5.0/5
I would like to give a mention to Mike Knott on the service desk for going the extra mile when dealing with a frustrated, fed up customer. He helped enormously so thank you Mike.
Verified User
•
Mar 24, 2023
5.0/5
5.0/5
Everything was excellent, no problems at all.
Verified User
•
Mar 22, 2023
5.0/5
5.0/5
All good for me
Verified User
•
Mar 21, 2023
5.0/5
5.0/5
I dealt with Matt Bray, who was very professional and knowledgeable and really helped make our decision to purchase the Mercedes’ an easy one! A credit to your organisation!
Verified User
•
Mar 20, 2023
5.0/5
5.0/5
Paris the salesman was friendly and helpful without being pushy. Very satisfied with his service. Unfortunately we decided on a different car
Verified User
•
Mar 18, 2023
5.0/5
5.0/5
Overall an excellent experience, especially form Carl Herrington, the Sales Executive, who was knowledgeable and courteous throughout the process.
Verified User
•
Mar 17, 2023
4.0/5
4.0/5
After some disappointment and confusion all was resolved. Special thanks to Sarah and Maddy