I feel valued as a customer which is why I keep coming back.. Thank you.
Verified User
•
Jan 17, 2023
5.0/5
5.0/5
Excellent service from Tom Coe and informative and clear video from William
Verified User
•
Jan 16, 2023
5.0/5
5.0/5
Work was completed, MOT and invoice issued on Thurs 12th Jan, but nobody called me to say my car was ready. I called on Monday 16th and was told it was ready for collection, but I could have had it back for the weekend. Very disappointed. But quality of work carried out was superb, as ever.
Verified User
•
Jan 16, 2023
4.0/5
4.0/5
He was very helpful, and answered all the question i had regarding the technical side of the car.and explaining the difference between the car i was part exchanging and the new car i was buying, a really helpful young man.
Verified User
•
Jan 16, 2023
5.0/5
5.0/5
All very good, thank you
Verified User
•
Jan 16, 2023
4.0/5
4.0/5
Michael Parsons was excellent in everything he did on the phone and on the visit
Verified User
•
Jan 16, 2023
5.0/5
5.0/5
We did not visit the showroom, all contact was by phone or email. Salesman was very helpful but unable to find what we needed.We have since bought from another dealer.
Verified User
•
Jan 16, 2023
5.0/5
5.0/5
Now lockdown has passed over , maybe it’s time that the waiting area little luxuries were returned ; papers , china cups make it a bit less like a transport cafe .
Verified User
•
Jan 15, 2023
5.0/5
5.0/5
My car had a fool MOT and a. Fool Service this was second to none
Verified User
•
Jan 13, 2023
5.0/5
5.0/5
John Dudeney was excellent and turned my new car around in less than 24th a despite the fact it was at another dealership, the car was in great condition apart from a few chips, but that’s to be expected with a used car. The car was ready and fuelled on time. The reception lady that took our initial call was also super helpful and interested in us, which was lovely to hear as we made 20+ calls to other dealerships and they were frankly not interested. I’ve been a car sales exec for a few renown brands including Mercedes-Benz and I really can’t fault John or the dealership. Just probably one thing that could have been better is if we were greeted at reception, rather than left wondering and looking for John, which I hope you appreciate is not John’s fault.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I feel valued as a customer which is why I keep coming back.. Thank you.
Verified User
•
Jan 17, 2023
5.0/5
5.0/5
Excellent service from Tom Coe and informative and clear video from William
Verified User
•
Jan 16, 2023
5.0/5
5.0/5
Work was completed, MOT and invoice issued on Thurs 12th Jan, but nobody called me to say my car was ready. I called on Monday 16th and was told it was ready for collection, but I could have had it back for the weekend. Very disappointed. But quality of work carried out was superb, as ever.
Verified User
•
Jan 16, 2023
4.0/5
4.0/5
He was very helpful, and answered all the question i had regarding the technical side of the car.and explaining the difference between the car i was part exchanging and the new car i was buying, a really helpful young man.
Verified User
•
Jan 16, 2023
5.0/5
5.0/5
All very good, thank you
Verified User
•
Jan 16, 2023
4.0/5
4.0/5
Michael Parsons was excellent in everything he did on the phone and on the visit
Verified User
•
Jan 16, 2023
5.0/5
5.0/5
We did not visit the showroom, all contact was by phone or email. Salesman was very helpful but unable to find what we needed.We have since bought from another dealer.
Verified User
•
Jan 16, 2023
5.0/5
5.0/5
Now lockdown has passed over , maybe it’s time that the waiting area little luxuries were returned ; papers , china cups make it a bit less like a transport cafe .
Verified User
•
Jan 15, 2023
5.0/5
5.0/5
My car had a fool MOT and a. Fool Service this was second to none
Verified User
•
Jan 13, 2023
5.0/5
5.0/5
John Dudeney was excellent and turned my new car around in less than 24th a despite the fact it was at another dealership, the car was in great condition apart from a few chips, but that’s to be expected with a used car. The car was ready and fuelled on time. The reception lady that took our initial call was also super helpful and interested in us, which was lovely to hear as we made 20+ calls to other dealerships and they were frankly not interested. I’ve been a car sales exec for a few renown brands including Mercedes-Benz and I really can’t fault John or the dealership. Just probably one thing that could have been better is if we were greeted at reception, rather than left wondering and looking for John, which I hope you appreciate is not John’s fault.