Booking my car in was easy. Arriving on the day it was unclear to me where to go/park having never been here for a service before. I was told 2 hours. Upon my return at the 2 hour mark I was told my car was next to be washed and wouldn't be long. It was nearly another hour before I got my car which seemed rather a long time! 3 hours for Service A when you've booked well ahead of time?
Verified User
•
Jan 13, 2023
5.0/5
5.0/5
I will be ready in March to purchase a GLC, but need the package to be inline with my budget / spec. We are staying in touch with Matt Bray who was excellent.
Verified User
•
Jan 13, 2023
5.0/5
5.0/5
Special mention for Tom Coe. The service he provides and his customer focus are second to none.
Verified User
•
Jan 12, 2023
5.0/5
5.0/5
Excellent coffee and biscuits!
Verified User
•
Jan 12, 2023
5.0/5
5.0/5
Sales Executive Robison Charrington was most helpful at every stage of the transaction and particularly helpful in explaining all of the cars features.
Verified User
•
Jan 10, 2023
5.0/5
5.0/5
Very efficient service from start to finish
Verified User
•
Jan 9, 2023
5.0/5
5.0/5
Fantastic service from Dominic and the team, great car and deal. As a designer who works on car show rooms the dealership look and feel could do with a bit of an update. But overall a great experience
Verified User
•
Jan 9, 2023
5.0/5
5.0/5
After picking up the new car it developed a fault all the cameras and sensors stopped working this After just two weeks it spent 5 hours in the workshop getting it fixed .so all good now
Verified User
•
Jan 9, 2023
5.0/5
5.0/5
no
Verified User
•
Jan 9, 2023
5.0/5
5.0/5
An absolutely outstanding service I am delighted with the care I have received
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Booking my car in was easy. Arriving on the day it was unclear to me where to go/park having never been here for a service before. I was told 2 hours. Upon my return at the 2 hour mark I was told my car was next to be washed and wouldn't be long. It was nearly another hour before I got my car which seemed rather a long time! 3 hours for Service A when you've booked well ahead of time?
Verified User
•
Jan 13, 2023
5.0/5
5.0/5
I will be ready in March to purchase a GLC, but need the package to be inline with my budget / spec. We are staying in touch with Matt Bray who was excellent.
Verified User
•
Jan 13, 2023
5.0/5
5.0/5
Special mention for Tom Coe. The service he provides and his customer focus are second to none.
Verified User
•
Jan 12, 2023
5.0/5
5.0/5
Excellent coffee and biscuits!
Verified User
•
Jan 12, 2023
5.0/5
5.0/5
Sales Executive Robison Charrington was most helpful at every stage of the transaction and particularly helpful in explaining all of the cars features.
Verified User
•
Jan 10, 2023
5.0/5
5.0/5
Very efficient service from start to finish
Verified User
•
Jan 9, 2023
5.0/5
5.0/5
Fantastic service from Dominic and the team, great car and deal. As a designer who works on car show rooms the dealership look and feel could do with a bit of an update. But overall a great experience
Verified User
•
Jan 9, 2023
5.0/5
5.0/5
After picking up the new car it developed a fault all the cameras and sensors stopped working this After just two weeks it spent 5 hours in the workshop getting it fixed .so all good now
Verified User
•
Jan 9, 2023
5.0/5
5.0/5
no
Verified User
•
Jan 9, 2023
5.0/5
5.0/5
An absolutely outstanding service I am delighted with the care I have received