Next day after collection it was necessary to put half a litre of water in the coolant system? to clear the alarm signal.
Verified User
•
Jan 9, 2023
5.0/5
5.0/5
I went to Mercedes in portslade to have a scratch on my car fixed in the mean time I test drove a gle, Dominic was the advisor helping me he was a easy going person and answered my questions quickly and to the point, when I come back for the gle be sure Dom was the one to seal the deal
Verified User
•
Jan 9, 2023
5.0/5
5.0/5
Gary was excellent helping me buy my new car, immediately responding to emails whenever, during and outside of the working week.
Verified User
•
Jan 7, 2023
5.0/5
5.0/5
I had to cancel my appointment but consistently good service
Verified User
•
Jan 6, 2023
5.0/5
5.0/5
First class service
Verified User
•
Jan 6, 2023
5.0/5
5.0/5
Matthew Bray was highly professional throughout, kept constant and up to date communication with me every step of the way. Went above and beyond to make the transition as smooth as possible. He was sensitive to my situation as i had previously wrote my current car off. He ensured i had all the necessary protection so my car is covered in the future. He is an asset to your team.
Verified User
•
Jan 6, 2023
5.0/5
5.0/5
Went along to see what Mercedes cars were available.We were greeted by a chap called Robson Charrington in the car park who invited us in.After sitting us down and having a drink we started to discuss our needs.Robson was never pushy or forcing a sale upon us.We went over a number of different options, vehicles and specs.He took us into the car park and let us sit in a few different models.After choosing one model he let us go for a lengthy test drive and welcomed us when we returned.After bouncing ideas and thoughts off each other for a while we decided on one particular model and bought it.When we picked up the car a few days later we found our car under a Mercedes cover in the show room and he gave us a big reveal.He spent a long time going through how everything worked in the car, never rushing it and made us feel nothing but very special customers throughout the whole experience with Mercedes Benz.We are so impressed with not only the car but the dealership and the experience that we will certainly be back again to look around when we are ready for a new car in a few years.
Verified User
•
Jan 6, 2023
5.0/5
5.0/5
I thought Robson was fantastic, professional and concise, a credit to your business.
Verified User
•
Jan 4, 2023
5.0/5
5.0/5
Carl provided excellent service, very informative, helpful and professional. He made the whole experience even more pleasurable, simple and efficient. Many thanks Carl!
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Next day after collection it was necessary to put half a litre of water in the coolant system? to clear the alarm signal.
Verified User
•
Jan 9, 2023
5.0/5
5.0/5
I went to Mercedes in portslade to have a scratch on my car fixed in the mean time I test drove a gle, Dominic was the advisor helping me he was a easy going person and answered my questions quickly and to the point, when I come back for the gle be sure Dom was the one to seal the deal
Verified User
•
Jan 9, 2023
5.0/5
5.0/5
Gary was excellent helping me buy my new car, immediately responding to emails whenever, during and outside of the working week.
Verified User
•
Jan 7, 2023
5.0/5
5.0/5
I had to cancel my appointment but consistently good service
Verified User
•
Jan 6, 2023
5.0/5
5.0/5
First class service
Verified User
•
Jan 6, 2023
5.0/5
5.0/5
Matthew Bray was highly professional throughout, kept constant and up to date communication with me every step of the way. Went above and beyond to make the transition as smooth as possible. He was sensitive to my situation as i had previously wrote my current car off. He ensured i had all the necessary protection so my car is covered in the future. He is an asset to your team.
Verified User
•
Jan 6, 2023
5.0/5
5.0/5
Went along to see what Mercedes cars were available.We were greeted by a chap called Robson Charrington in the car park who invited us in.After sitting us down and having a drink we started to discuss our needs.Robson was never pushy or forcing a sale upon us.We went over a number of different options, vehicles and specs.He took us into the car park and let us sit in a few different models.After choosing one model he let us go for a lengthy test drive and welcomed us when we returned.After bouncing ideas and thoughts off each other for a while we decided on one particular model and bought it.When we picked up the car a few days later we found our car under a Mercedes cover in the show room and he gave us a big reveal.He spent a long time going through how everything worked in the car, never rushing it and made us feel nothing but very special customers throughout the whole experience with Mercedes Benz.We are so impressed with not only the car but the dealership and the experience that we will certainly be back again to look around when we are ready for a new car in a few years.
Verified User
•
Jan 6, 2023
5.0/5
5.0/5
I thought Robson was fantastic, professional and concise, a credit to your business.
Verified User
•
Jan 4, 2023
5.0/5
5.0/5
Carl provided excellent service, very informative, helpful and professional. He made the whole experience even more pleasurable, simple and efficient. Many thanks Carl!