Overall a first class service , thank you.Especially the service of Tom Coe , what a good guy! He’s a great asset to the business!Excellent thank you.Roger Martin
Verified User
•
Dec 14, 2022
4.0/5
4.0/5
Thank you for ensuring I had a loan car while my car was in for work
Verified User
•
Dec 13, 2022
5.0/5
5.0/5
I wouldn’t go anywhere else! Lookers are keeping me loyal to Mercedes Benz.
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
I highly recommend Neil Hamilton for his outstanding customer service and professionalism. He always ensure everything is taken care of and pays attention to even the minute details .
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
Vehicle was returned particularly clean, both inside and out
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
First class service as always, thanks
Verified User
•
Dec 12, 2022
4.0/5
4.0/5
I am not happy with the RAC recovery service and the fact that the dealership did not follow up to find out if I had a hire car whilst my car was in your garage. No one followed up from RAC or Lookers to check and so far I have had no communication whatsoever to explain or apologise for this. Also I noticed my car tyres were really low and had to pump up yesterday, front right pressure was at 210. I thought it was the garage's job to ensure the car was fit for use after any work including the tyres and tyre pressure?On Saturday 10th I called at your dealership and left my details for someone from the service department to contact me...so far nothing.
Verified User
•
Dec 11, 2022
5.0/5
5.0/5
Mike Knott is Brilliant. Having said that I’ve had the rear brake pads replace at a much more competitive price than he quoted me
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Overall a first class service , thank you.Especially the service of Tom Coe , what a good guy! He’s a great asset to the business!Excellent thank you.Roger Martin
Verified User
•
Dec 14, 2022
4.0/5
4.0/5
Thank you for ensuring I had a loan car while my car was in for work
Verified User
•
Dec 13, 2022
5.0/5
5.0/5
I wouldn’t go anywhere else! Lookers are keeping me loyal to Mercedes Benz.
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
I highly recommend Neil Hamilton for his outstanding customer service and professionalism. He always ensure everything is taken care of and pays attention to even the minute details .
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
Vehicle was returned particularly clean, both inside and out
Verified User
•
Dec 12, 2022
5.0/5
5.0/5
First class service as always, thanks
Verified User
•
Dec 12, 2022
4.0/5
4.0/5
I am not happy with the RAC recovery service and the fact that the dealership did not follow up to find out if I had a hire car whilst my car was in your garage. No one followed up from RAC or Lookers to check and so far I have had no communication whatsoever to explain or apologise for this. Also I noticed my car tyres were really low and had to pump up yesterday, front right pressure was at 210. I thought it was the garage's job to ensure the car was fit for use after any work including the tyres and tyre pressure?On Saturday 10th I called at your dealership and left my details for someone from the service department to contact me...so far nothing.
Verified User
•
Dec 11, 2022
5.0/5
5.0/5
Mike Knott is Brilliant. Having said that I’ve had the rear brake pads replace at a much more competitive price than he quoted me