Pleasant experience. Paris was really polite, helpful and felt easy to talk to. He gave me lots of options without the hard sell. Will use the dealers again.
Verified User
•
Dec 9, 2022
5.0/5
5.0/5
I came into the showroom wanting to look at an EQC, and explained I wouldn’t be purchasing one but considering one via the company lease scheme. Matt asked if I wanted to test drive one and I was away within 15-20 mins of walking into the showroom. Very impressed with the EQC and the overall experience. Thank you
Verified User
•
Dec 5, 2022
4.0/5
4.0/5
All servicing always by you. Needed a rear tyre on this service but quoted £430.00. Had to collect vehicle and same make as quoted being fitted Wednesday for £220 fitted and balanced.Mr D. Roberts. GX18LFW
Verified User
•
Dec 2, 2022
5.0/5
5.0/5
all good thanks
Verified User
•
Dec 2, 2022
5.0/5
5.0/5
John Dudeney the best sales person I have dealt with when buying a vehicle
Verified User
•
Dec 2, 2022
5.0/5
5.0/5
Difficult to contact by phone
Verified User
•
Dec 1, 2022
5.0/5
5.0/5
Very slow thay sead it would take 2 hours it took 3.5 hours
Verified User
•
Dec 1, 2022
5.0/5
5.0/5
My scores say it all ! Danny on reception was well on top of the brief on both occasions with the car, a B Class diesel; one for a replacement front lamp, the other for worn brake pads following one of your Health Checks. This done and dusted within 2 hours as well.So, well done !Richard
Verified User
•
Dec 1, 2022
5.0/5
5.0/5
all good thanks
Verified User
•
Dec 1, 2022
5.0/5
5.0/5
Mercedes replaced the sub-frame free of charge because it was a known defect. Much appreciated, especially this close to Christmas. Customer service was excellent. Thanks.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Pleasant experience. Paris was really polite, helpful and felt easy to talk to. He gave me lots of options without the hard sell. Will use the dealers again.
Verified User
•
Dec 9, 2022
5.0/5
5.0/5
I came into the showroom wanting to look at an EQC, and explained I wouldn’t be purchasing one but considering one via the company lease scheme. Matt asked if I wanted to test drive one and I was away within 15-20 mins of walking into the showroom. Very impressed with the EQC and the overall experience. Thank you
Verified User
•
Dec 5, 2022
4.0/5
4.0/5
All servicing always by you. Needed a rear tyre on this service but quoted £430.00. Had to collect vehicle and same make as quoted being fitted Wednesday for £220 fitted and balanced.Mr D. Roberts. GX18LFW
Verified User
•
Dec 2, 2022
5.0/5
5.0/5
all good thanks
Verified User
•
Dec 2, 2022
5.0/5
5.0/5
John Dudeney the best sales person I have dealt with when buying a vehicle
Verified User
•
Dec 2, 2022
5.0/5
5.0/5
Difficult to contact by phone
Verified User
•
Dec 1, 2022
5.0/5
5.0/5
Very slow thay sead it would take 2 hours it took 3.5 hours
Verified User
•
Dec 1, 2022
5.0/5
5.0/5
My scores say it all ! Danny on reception was well on top of the brief on both occasions with the car, a B Class diesel; one for a replacement front lamp, the other for worn brake pads following one of your Health Checks. This done and dusted within 2 hours as well.So, well done !Richard
Verified User
•
Dec 1, 2022
5.0/5
5.0/5
all good thanks
Verified User
•
Dec 1, 2022
5.0/5
5.0/5
Mercedes replaced the sub-frame free of charge because it was a known defect. Much appreciated, especially this close to Christmas. Customer service was excellent. Thanks.