I have had a service plan from the time we bought our car in 2018. However, we only found out this time that the plan included collection and return. We only found out as my wife phoned to ask about returning and how much it would cost because of the very bad wet and windy weather and to collect the car would take two bus journeys and an hour at least travelling time!Tis option was never made aware to us.
Verified User
•
Nov 30, 2022
5.0/5
5.0/5
John Dudeney was very helpful and would recommend him to any one! Neil Hamilton likewise!
Verified User
•
Nov 29, 2022
5.0/5
5.0/5
As usual Neil Hamilton was his usual self and is a credit to Mercedes
Verified User
•
Nov 28, 2022
5.0/5
5.0/5
Buying my 2nd car with Lookers and had a wonderful experience
Verified User
•
Nov 28, 2022
5.0/5
5.0/5
Everything was made very easy by the team and I was well supported throughout.
Verified User
•
Nov 28, 2022
5.0/5
5.0/5
I was very happy with my experience from booking to completion.
Verified User
•
Nov 28, 2022
4.0/5
4.0/5
It is a shame that first-in, first-out does not apply to cars submitted for a service. I continually deliver to arrive at 08:00, yet my car is never ready before 17:00.The too fast pointless Video of my cars underside is a joke and serves no real purpose.
Verified User
•
Nov 28, 2022
5.0/5
5.0/5
Keep up the good work
Verified User
•
Nov 28, 2022
5.0/5
5.0/5
Your Employee "Danny" is a true credit for your company, he was most helpful.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I have had a service plan from the time we bought our car in 2018. However, we only found out this time that the plan included collection and return. We only found out as my wife phoned to ask about returning and how much it would cost because of the very bad wet and windy weather and to collect the car would take two bus journeys and an hour at least travelling time!Tis option was never made aware to us.
Verified User
•
Nov 30, 2022
5.0/5
5.0/5
John Dudeney was very helpful and would recommend him to any one! Neil Hamilton likewise!
Verified User
•
Nov 29, 2022
5.0/5
5.0/5
As usual Neil Hamilton was his usual self and is a credit to Mercedes
Verified User
•
Nov 28, 2022
5.0/5
5.0/5
Buying my 2nd car with Lookers and had a wonderful experience
Verified User
•
Nov 28, 2022
5.0/5
5.0/5
Everything was made very easy by the team and I was well supported throughout.
Verified User
•
Nov 28, 2022
5.0/5
5.0/5
I was very happy with my experience from booking to completion.
Verified User
•
Nov 28, 2022
4.0/5
4.0/5
It is a shame that first-in, first-out does not apply to cars submitted for a service. I continually deliver to arrive at 08:00, yet my car is never ready before 17:00.The too fast pointless Video of my cars underside is a joke and serves no real purpose.
Verified User
•
Nov 28, 2022
5.0/5
5.0/5
Keep up the good work
Verified User
•
Nov 28, 2022
5.0/5
5.0/5
Your Employee "Danny" is a true credit for your company, he was most helpful.