I was made to feel welcome, I was kept informed of progress and the work was completed promptly and to the budget agreed. Very pleased with the experience.
Verified User
•
Oct 31, 2022
5.0/5
5.0/5
Only had I slight issue with my quote on two front tyres but it was resolved.
Verified User
•
Oct 31, 2022
5.0/5
5.0/5
Paris was absolutely first class. Excellent communication and professionalism ........... Thank you !!
Verified User
•
Oct 31, 2022
5.0/5
5.0/5
Great team - Professional and Friendly - would not hesitate to recommend. Other dealerships have a lot to learn from your organisation
Verified User
•
Oct 31, 2022
4.0/5
4.0/5
Having elected to wait for my car to be fixed I was looking forward to having a coffee and browsing on line. Disappointed to see that the only hot drinks dispenser was broken but even more disappointed that the staff were content to get themselves a coffee with total disregard to the paying customer. Not the level of customer service I expect from a prestige dealership.
Verified User
•
Oct 31, 2022
5.0/5
5.0/5
No top marks
Verified User
•
Oct 31, 2022
5.0/5
5.0/5
Pleas give my thanks to Neil Hamilton who was my contact throughout and is the consummate professional and is a great positive for Mercedes
Verified User
•
Oct 31, 2022
5.0/5
5.0/5
All good
Verified User
•
Oct 31, 2022
4.0/5
4.0/5
All good so far.
Verified User
•
Oct 28, 2022
5.0/5
5.0/5
Exceptional service from Neil in Servicing and Matt Parsons Sales . That’s one reason I use your Victoria Road Brighton show room
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I was made to feel welcome, I was kept informed of progress and the work was completed promptly and to the budget agreed. Very pleased with the experience.
Verified User
•
Oct 31, 2022
5.0/5
5.0/5
Only had I slight issue with my quote on two front tyres but it was resolved.
Verified User
•
Oct 31, 2022
5.0/5
5.0/5
Paris was absolutely first class. Excellent communication and professionalism ........... Thank you !!
Verified User
•
Oct 31, 2022
5.0/5
5.0/5
Great team - Professional and Friendly - would not hesitate to recommend. Other dealerships have a lot to learn from your organisation
Verified User
•
Oct 31, 2022
4.0/5
4.0/5
Having elected to wait for my car to be fixed I was looking forward to having a coffee and browsing on line. Disappointed to see that the only hot drinks dispenser was broken but even more disappointed that the staff were content to get themselves a coffee with total disregard to the paying customer. Not the level of customer service I expect from a prestige dealership.
Verified User
•
Oct 31, 2022
5.0/5
5.0/5
No top marks
Verified User
•
Oct 31, 2022
5.0/5
5.0/5
Pleas give my thanks to Neil Hamilton who was my contact throughout and is the consummate professional and is a great positive for Mercedes
Verified User
•
Oct 31, 2022
5.0/5
5.0/5
All good
Verified User
•
Oct 31, 2022
4.0/5
4.0/5
All good so far.
Verified User
•
Oct 28, 2022
5.0/5
5.0/5
Exceptional service from Neil in Servicing and Matt Parsons Sales . That’s one reason I use your Victoria Road Brighton show room