Your finance department and the communication is abysmalMercedes in general have lost their way, following my experience recentlyI will never, ever, ever deal with Mercedes again!!!I have just taken delivery of a lovely Volvo – a different class to anything Mercedes!

Test

Idiots that offered £500 for a E class Amg line 😂😂😂

Very pleased with the service

Very pleased with the service

Service was great, as usual, but I did have to order spare alloy wheels from Germany for my Mercedes CLS AMG 63s and then had to send my existing from brake callipers to Manchester for complete refurb/paint/servicing as Mercedes couldn’t get new ones.I don’t blame Lookers, but Mercedes needs to get its act together because being told that you have to provide your own new alloy wheel and the brake callipers for your 9 year old car (which was the flagship model) are unavailable from Mercedes is unacceptable.Mike Seare

Hi Tyler,As per as our phone conversation. I’d like to request that you book a body repair appointment for me on Tuesday, 21st October 2025. Please find attached the details of the nearest Mercedes-Benz dealer for me.Kindly note that the repair should be free of charge, as the body was damage before the vehicle collection.Thank you for your assistance.Kind regardsNipuOn 12 Oct 2025, at 4:23 pm, Nahidul Islam Nipuwrote:HiPlease see the video alsoKind regardsNipuOn 11 Oct 2025, at 2:12 pm, Nahidul Islam Nipuwrote:Hi Tyler,I just noticed there’s an issue on the body that I I haven't realized yesterday. I’ve attached a photo so you can take a look. Could you please let me know what can be done about this?Thank you,Kind regardsNipuOn 9 Oct 2025, at 6:13 pm, Tyler Baconwrote:Thank you Mr Nipu,I have attached the documents for you.Tyler BaconSales ExecutiveBrighton Mercedes-BenzVictoria Rd, Portslade | Brighton | BN41 1DYT: 01273 707 070www.lookers.co.uk/mercedes-benz________________________________________From: Nahidul Islam NipuSent: 09 October 2025 5:55 PMTo: Tyler BaconSubject: Re: GF72OOFExternal Sender: Confirm legitimacy before acting.Hi,Please send me that Two documents and Please find my car Insurance copy in the attachmentThank youKind RegardsNipuOn 9 Oct 2025, at 4:22 pm, Nahidul Islam Nipuwrote:Hi,Please find my car Insurance copy in the attachmentThank youKind RegardsNipuOn 9 Oct 2025, at 3:34 pm, Tyler Baconwrote:Hello Mr Nipu,Yes your finance has all been paid out and cleared. This appears to be the email with your final documents in. In terms of a password that would not have been set by us, if there is a password on the documents that would only have been set by you.Tyler BaconSales ExecutiveBrighton Mercedes-BenzVictoria Rd, Portslade | Brighton | BN41 1DYT: 01273 707 070www.lookers.co.uk/mercedes-benz________________________________________From: Nahidul Islam NipuSent: 09 October 2025 3:26 PMTo: Tyler BaconSubject: Re: GF72OOFExternal Sender: Confirm legitimacy before acting.Hi,After I sign prepare with Redline Finance. They send me two documents but when I try to open it is ask me password. Please see below the attachment and give me the passwordThanksKind regardsNipuOn 9 Oct 2025, at 11:43 am, Tyler Baconwrote:Thank you Mr NipuTyler BaconSales ExecutiveBrighton Mercedes-BenzVictoria Rd, Portslade | Brighton | BN41 1DYT: 01273 707 070www.lookers.co.uk/mercedes-benz________________________________________From: Nahidul Islam NipuSent: 09 October 2025 11:36 AMTo: Tyler BaconSubject: Re: GF72OOFExternal Sender: Confirm legitimacy before acting.Hi,Bank Transfer £6500 completedPlease see the attachment belowKind regardsNipuSent from my iPhoneOn 9 Oct 2025, at 11:02 am, Nahidul Islam Nipuwrote:Hi,It’s DoneOn 9 Oct 2025, at 10:52 am, Tyler Baconwrote:I just left you a voicemail regarding the form, it appears that you ID check failed. It probably just means that you need to be careful with the picture you take of your driving licence. Please give me a call if you have any questions as this needs to be done properly because they only allow three attempts.Thanks,

It was Great

Tyler was very helpful and friendly.

Good communication and very helpful.