Staff very friendly and professional especially Matthew Bray who showed me the car and facilitated the test drive.
Verified User
•
Oct 2, 2025
5.0/5
5.0/5
Very helpful and knowledgeable
Verified User
•
Sep 29, 2025
HelloI recently chose the Brighton Mercedes main AMG dealer to have my new car serviced atDropped her off early am and then had a call from engineer saying could find no faults but did need 2 tyres replaced before next MOT as were dangerous but no videos were sent hence I could not request them to be replaced during the service, nor have I had any emails regarding the service or service as requested so I now have to take more timeWhen I picked her up I got 2 miles and had just joined the A27 duel carriageway when the engine management light came on and the car went into limp mode which was terrifying at 40mph with Lorrie’s having to swerve etc etc , I returned the car immediately to the garage and was not apologised to, i then had a call the following day saying it was ready to collect, after having to ask what the issue was I was told it was a “loose cable to “a coil pack” and with no apologyI collected my car and was given nothing apology or any form of renumeration on my loss of time taken to do 4 journeys instead of 2 for what seems should have been preventable by a competent mechanic!Needless to say I won’t be using you again going forwards as the only reason in the first place was that I could Trust you, please arrange for my service records to be emailed to me (2 weeks of asking for them ) and after thats been done delete my details from your contact listRegardsGrant Andrews
Verified User
•
Sep 25, 2025
Perfect
Verified User
•
Sep 24, 2025
5.0/5
5.0/5
Sales team were very helpful and accommodating.
Verified User
•
Sep 17, 2025
5.0/5
5.0/5
Excellent customer service and very informative
Verified User
•
Sep 8, 2025
5.0/5
5.0/5
The salesman Dan has talked me through the options. And has arranged a test drive in October the earliest I would be available
Verified User
•
Sep 3, 2025
5.0/5
5.0/5
I booked a test drive and everything went as planned
Verified User
•
Aug 12, 2025
4.0/5
4.0/5
Attentive staff but had to hang around a bit.
Verified User
•
Aug 11, 2025
5.0/5
5.0/5
Jon on sales very helpful nothing was too much trouble and Richard on the finance team was great
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Staff very friendly and professional especially Matthew Bray who showed me the car and facilitated the test drive.
Verified User
•
Oct 2, 2025
5.0/5
5.0/5
Very helpful and knowledgeable
Verified User
•
Sep 29, 2025
HelloI recently chose the Brighton Mercedes main AMG dealer to have my new car serviced atDropped her off early am and then had a call from engineer saying could find no faults but did need 2 tyres replaced before next MOT as were dangerous but no videos were sent hence I could not request them to be replaced during the service, nor have I had any emails regarding the service or service as requested so I now have to take more timeWhen I picked her up I got 2 miles and had just joined the A27 duel carriageway when the engine management light came on and the car went into limp mode which was terrifying at 40mph with Lorrie’s having to swerve etc etc , I returned the car immediately to the garage and was not apologised to, i then had a call the following day saying it was ready to collect, after having to ask what the issue was I was told it was a “loose cable to “a coil pack” and with no apologyI collected my car and was given nothing apology or any form of renumeration on my loss of time taken to do 4 journeys instead of 2 for what seems should have been preventable by a competent mechanic!Needless to say I won’t be using you again going forwards as the only reason in the first place was that I could Trust you, please arrange for my service records to be emailed to me (2 weeks of asking for them ) and after thats been done delete my details from your contact listRegardsGrant Andrews
Verified User
•
Sep 25, 2025
Perfect
Verified User
•
Sep 24, 2025
5.0/5
5.0/5
Sales team were very helpful and accommodating.
Verified User
•
Sep 17, 2025
5.0/5
5.0/5
Excellent customer service and very informative
Verified User
•
Sep 8, 2025
5.0/5
5.0/5
The salesman Dan has talked me through the options. And has arranged a test drive in October the earliest I would be available
Verified User
•
Sep 3, 2025
5.0/5
5.0/5
I booked a test drive and everything went as planned
Verified User
•
Aug 12, 2025
4.0/5
4.0/5
Attentive staff but had to hang around a bit.
Verified User
•
Aug 11, 2025
5.0/5
5.0/5
Jon on sales very helpful nothing was too much trouble and Richard on the finance team was great