I think its a bad time for factory orders from most motor companies but it is disappointing that there are so many "different" versions of the "truth" on delivery times.

Prompt and efficient service

Your staff were second to none

Like all other dealerships I have had with my previous cars albeit they were Volvo I was offered a free collection and delivery also my car was always valeted prior to it's return.Maybe this is something you could offer that would add the fifth star to your ratings.

The cleaning of the car was very poor and disappointing. Mercedes are supposed to be a premium brand but the standard of cleaning does not match.

Brighton Mercedes we’re brilliant,after purchasing a used car from another branch , which unfortunately came with a chipped windscreen and various other faults , it was agreed that Brighton was where the car was going to be fixed , the staff were more than helpful, sorting out the repairs and loan car , the car was returned to me how it should of been sold to me 1st time round ,I was kept informed throughout the repairs, can’t recommend Brighton Mercedes and there professionalism more than enough, safe to say that all future servicing etc will be dealt by them

I was once again taken good care of as always

There is no further comment. Very satisfied.

Would of liked the car to have been cleaned,thought this was normal procedure.

Very Helpful, Knowledge and Approachable Team there at MB Brighton. I am very satisfied with my purchase thank you.