I have no issues with the pick up; servicing; and return of my vehicle. My car was picked up on time and returned clean and fully serviced… so thank you for that. At time of service booking I also asked to be quoted on the cost of repairing a dent in one of my passenger doors. Your customer services team left me a voicemail to confirm this was being looked into, however I am still awaiting a response and have phoned and emailed to chase this. The dent itself looks to have smoothed out a little, but I am not clear if this is as a result of your body shop team attempting to pull out the dent as much as possible without incurring me additional charge… if so I’d like you to pass on my thanks for their efforts, but would still like an idea of cost to completely remedy the dent.
Verified User
•
Jun 15, 2022
5.0/5
5.0/5
no
Verified User
•
Jun 15, 2022
5.0/5
5.0/5
I dealt with sales executive Paris Blackwell.I have been impressed from the first point of contact with Paris. From the test drive, to the finance options Paris excelled.
Verified User
•
Jun 14, 2022
5.0/5
5.0/5
Excellent service and support from Neil Hamilton once again.
Verified User
•
Jun 13, 2022
5.0/5
5.0/5
all professional and well delivered
Verified User
•
Jun 13, 2022
5.0/5
5.0/5
5 star
Verified User
•
Jun 13, 2022
5.0/5
5.0/5
No For MOT all good!
Verified User
•
Jun 13, 2022
5.0/5
5.0/5
Outstanding service
Verified User
•
Jun 13, 2022
5.0/5
5.0/5
After having quite a bad experience with another Mercedes dealership in the area it was great that Mercedes Brighton could show them how it should be done.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I have no issues with the pick up; servicing; and return of my vehicle. My car was picked up on time and returned clean and fully serviced… so thank you for that. At time of service booking I also asked to be quoted on the cost of repairing a dent in one of my passenger doors. Your customer services team left me a voicemail to confirm this was being looked into, however I am still awaiting a response and have phoned and emailed to chase this. The dent itself looks to have smoothed out a little, but I am not clear if this is as a result of your body shop team attempting to pull out the dent as much as possible without incurring me additional charge… if so I’d like you to pass on my thanks for their efforts, but would still like an idea of cost to completely remedy the dent.
Verified User
•
Jun 15, 2022
5.0/5
5.0/5
no
Verified User
•
Jun 15, 2022
5.0/5
5.0/5
I dealt with sales executive Paris Blackwell.I have been impressed from the first point of contact with Paris. From the test drive, to the finance options Paris excelled.
Verified User
•
Jun 14, 2022
5.0/5
5.0/5
Excellent service and support from Neil Hamilton once again.
Verified User
•
Jun 13, 2022
5.0/5
5.0/5
all professional and well delivered
Verified User
•
Jun 13, 2022
5.0/5
5.0/5
5 star
Verified User
•
Jun 13, 2022
5.0/5
5.0/5
No For MOT all good!
Verified User
•
Jun 13, 2022
5.0/5
5.0/5
Outstanding service
Verified User
•
Jun 13, 2022
5.0/5
5.0/5
After having quite a bad experience with another Mercedes dealership in the area it was great that Mercedes Brighton could show them how it should be done.