I wish upon my return from test drive the sales team member was not engaged with other customers instead of waiting for me. Though he apologised when he called me back, I found it unprofessional and rude. Also, the next week I sent an email and found out from the out of office reply that tested positive to Covid-19 and I wish I had been informed by someone from the dealership as soon as they knew.
Verified User
•
Feb 17, 2022
5.0/5
5.0/5
The service I receive is always EXCELLENT staff are amazing and helpful and a special thank u to Neil Hamilton for everything he done
Verified User
•
Feb 17, 2022
5.0/5
5.0/5
Fantastic service
Verified User
•
Feb 16, 2022
4.0/5
4.0/5
Preparation of vehicle at handover was very poor however this was put right by sales person within a day
Verified User
•
Feb 16, 2022
4.0/5
4.0/5
Neil was very helpful with sorting out an issue with my MOT. Really not happy with the lady who I booked it in though.
Verified User
•
Feb 15, 2022
5.0/5
5.0/5
Friendly and efficient communication - excellent service
Verified User
•
Feb 15, 2022
5.0/5
5.0/5
Extremely helpful and courteous service. Go above and beyond to be helpful.
Verified User
•
Feb 14, 2022
4.0/5
4.0/5
When I have had car work done before car was washed and cleaned but did not happen this time had to ask for to be done.
Verified User
•
Feb 14, 2022
4.0/5
4.0/5
Could not book online, had to call. Apart from that, all was excellent.
Verified User
•
Feb 14, 2022
4.0/5
4.0/5
Dominic is an excellent sales person. Very helpful, proactive and did exactly what he said he'd do. Completely refreshing and opposite experience to what I had when I visited 2 times a few years ago. Really good guy.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I wish upon my return from test drive the sales team member was not engaged with other customers instead of waiting for me. Though he apologised when he called me back, I found it unprofessional and rude. Also, the next week I sent an email and found out from the out of office reply that tested positive to Covid-19 and I wish I had been informed by someone from the dealership as soon as they knew.
Verified User
•
Feb 17, 2022
5.0/5
5.0/5
The service I receive is always EXCELLENT staff are amazing and helpful and a special thank u to Neil Hamilton for everything he done
Verified User
•
Feb 17, 2022
5.0/5
5.0/5
Fantastic service
Verified User
•
Feb 16, 2022
4.0/5
4.0/5
Preparation of vehicle at handover was very poor however this was put right by sales person within a day
Verified User
•
Feb 16, 2022
4.0/5
4.0/5
Neil was very helpful with sorting out an issue with my MOT. Really not happy with the lady who I booked it in though.
Verified User
•
Feb 15, 2022
5.0/5
5.0/5
Friendly and efficient communication - excellent service
Verified User
•
Feb 15, 2022
5.0/5
5.0/5
Extremely helpful and courteous service. Go above and beyond to be helpful.
Verified User
•
Feb 14, 2022
4.0/5
4.0/5
When I have had car work done before car was washed and cleaned but did not happen this time had to ask for to be done.
Verified User
•
Feb 14, 2022
4.0/5
4.0/5
Could not book online, had to call. Apart from that, all was excellent.
Verified User
•
Feb 14, 2022
4.0/5
4.0/5
Dominic is an excellent sales person. Very helpful, proactive and did exactly what he said he'd do. Completely refreshing and opposite experience to what I had when I visited 2 times a few years ago. Really good guy.