You have a great asset in John Dudeney, he has been exemplary.Right from the first call to all the way when the car was delivered, he was just exceptional in providing the highest standard of customer service.Lookers' reputation is built by great resources like John, well done and thank you!
Verified User
•
Jan 28, 2022
5.0/5
5.0/5
I would like to thank Tom from the service department at lookers Portslade for his hard work and efficiency in diagnosing the problem and carrying out the work. 5 stars…thank you Tom
Verified User
•
Jan 28, 2022
4.0/5
4.0/5
I was pleased with the service and the detail it provides you with.I thought the service would take about an hour, but was surprised when it turned out to be nearer two!I asked for the car to be washed but it was not very well done.I mentioned to Neil that my car kept telling me that it was due a service even though I had already booked the service
Verified User
•
Jan 27, 2022
5.0/5
5.0/5
Loan car steering wheel was not clean.No offer to resolve steering alignment issue identified during service.
Verified User
•
Jan 27, 2022
5.0/5
5.0/5
As always the service department and particularly Neil Hamilton have been excellent and not only keeping me updated but carried out the rectification work speedily and with no issuesReally appreciated
Verified User
•
Jan 26, 2022
4.0/5
4.0/5
Not sure whether COVID plays a part but other manufacturers dealerships have always valeted the vehicle?
Verified User
•
Jan 26, 2022
5.0/5
5.0/5
as always first class so very help full they really look after us
Verified User
•
Jan 26, 2022
5.0/5
5.0/5
Great stuff from the team as always! Thanks
Verified User
•
Jan 24, 2022
5.0/5
5.0/5
The service I get at Lookers Brighton is second to none. I have bought every car from there for the last 11 years and so have my family. I can’t recommend it more highly and wouldn’t go anywhere else….
Verified User
•
Jan 24, 2022
4.0/5
4.0/5
Noticed a mark on the center console cover when car returned (was open as well) this minor damage was I believe caused in you care and will take up with dealer.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
You have a great asset in John Dudeney, he has been exemplary.Right from the first call to all the way when the car was delivered, he was just exceptional in providing the highest standard of customer service.Lookers' reputation is built by great resources like John, well done and thank you!
Verified User
•
Jan 28, 2022
5.0/5
5.0/5
I would like to thank Tom from the service department at lookers Portslade for his hard work and efficiency in diagnosing the problem and carrying out the work. 5 stars…thank you Tom
Verified User
•
Jan 28, 2022
4.0/5
4.0/5
I was pleased with the service and the detail it provides you with.I thought the service would take about an hour, but was surprised when it turned out to be nearer two!I asked for the car to be washed but it was not very well done.I mentioned to Neil that my car kept telling me that it was due a service even though I had already booked the service
Verified User
•
Jan 27, 2022
5.0/5
5.0/5
Loan car steering wheel was not clean.No offer to resolve steering alignment issue identified during service.
Verified User
•
Jan 27, 2022
5.0/5
5.0/5
As always the service department and particularly Neil Hamilton have been excellent and not only keeping me updated but carried out the rectification work speedily and with no issuesReally appreciated
Verified User
•
Jan 26, 2022
4.0/5
4.0/5
Not sure whether COVID plays a part but other manufacturers dealerships have always valeted the vehicle?
Verified User
•
Jan 26, 2022
5.0/5
5.0/5
as always first class so very help full they really look after us
Verified User
•
Jan 26, 2022
5.0/5
5.0/5
Great stuff from the team as always! Thanks
Verified User
•
Jan 24, 2022
5.0/5
5.0/5
The service I get at Lookers Brighton is second to none. I have bought every car from there for the last 11 years and so have my family. I can’t recommend it more highly and wouldn’t go anywhere else….
Verified User
•
Jan 24, 2022
4.0/5
4.0/5
Noticed a mark on the center console cover when car returned (was open as well) this minor damage was I believe caused in you care and will take up with dealer.