We weren't told that something in most cars ,now standard, wasn't in our new car. ie. Mirrors to be manually put in when parking and although there is a camera for the back of the car, there were no sensors,of which, in our old car of 9 years was standard. No package was told about these 2 extra's which I don't class as extra's. So now we are having to put the sensors in at an extra cost, which had we known, when negotaiting the price,might have reflected on the deal made.

A couple of days after my service I got a message on my dash of a high engine oil level which was quite disappointing, potentially meaning that the service was conducted correctly or from inexperienced member of the MB Service team.

Can you do all you can to tie MoT and service dates to the same time?

Eimear was super helpful.

Tom the technician was particularly helpful and explained the health check.

Good service throughout!

Although I didn’t come to the dealership I recieved excellent communication from Dominic by email and phone. Professional and efficient. I’d recommend him to other people. Good sales people are hard to find !!!

Can't seem to find a link (through the Mercedes Me portal) to the digital service report referred to in the printed version kindly delivered by hand.

Excellent service and support from Matt Gorton, which was very much appreciated.

I was very happy with the service received from the Lookers Mercedes Benz Brighton service department. Very helpful, courteous and efficient - no complaints at all. Many thanks. Bruce Coppard