Mercedes-Benz of Brighton
4.6/5
4.6 /5
1,966 Verified Reviews
Victoria Rd, Portslade, Brighton, Brighton, BN41 1DY, GB
01273 425722
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,966 Verified Reviews
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5.0/5
5.0 /5
The Service Advisor gave me a reminder call before the due date and courtesy calls during the service to keep me informed of progress. Overall "Excellent service"!👍
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5.0/5
5.0 /5
Very efficient service, especially the video. Thoroughly recommend the collection and return service.
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5.0/5
5.0 /5
Efficient service as normal
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5.0/5
5.0 /5
The work was carried out well as expected
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5.0/5
5.0 /5
This was the best customer service experience I have had when buying a car. It made everything so easy and the process enjoyable.
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4.0/5
4.0 /5
Could have made more effort with the "promised" free valet and car wash. Car collection and return was excellent
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5.0/5
5.0 /5
A
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5.0/5
5.0 /5
Very happy in all aspects of service and staff members
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5.0/5
5.0 /5
Great customer service, explained to me what the issue was and how it was resolved. Problem has now gone away.
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4.0/5
4.0 /5
Overall ok. But forgetting an item on the original invoice and having to make a secondary charge was less than perfect. Also, replacing side lights (as detailed in invoice) with improved performance bulbs I provided when I instructed for high beams to be replaced has left me uncertain as to what has actually been replaced.