A Good service from enquiry stage until and including hand over
Verified User
•
Jul 21, 2024
5.0/5
5.0/5
Good overall experience, job well done
Verified User
•
Jul 19, 2024
5.0/5
5.0/5
Excellent customer service from all staff involved, especially Luke and John.
Verified User
•
Jul 19, 2024
5.0/5
5.0/5
Very impressed with sales executive John Dudeney. Exceptional customer service from start to finish.
Verified User
•
Jul 19, 2024
5.0/5
5.0/5
Polite and friendly welcome by the service reception, Mercedes recall carried out efficiently.
Verified User
•
Jul 19, 2024
5.0/5
5.0/5
Appointment time and pick up sorted as advised.
Verified User
•
Jul 19, 2024
5.0/5
5.0/5
Riley was very polite and helpful.
Verified User
•
Jul 19, 2024
5.0/5
5.0/5
Understand my needs and giving me the correct answer and product.
Verified User
•
Jul 18, 2024
5.0/5
5.0/5
You set a high bar for customer dealings: the customer is ALWAYS right(He may be wrong, but as far as you are concerned he is right). I was wrong in one instance, and your colleague very gently put me right ! Welcomed with a smile, and what a difference that makes. My car was done before time, so another plus.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
A Good service from enquiry stage until and including hand over
Verified User
•
Jul 21, 2024
5.0/5
5.0/5
Good overall experience, job well done
Verified User
•
Jul 19, 2024
5.0/5
5.0/5
Excellent customer service from all staff involved, especially Luke and John.
Verified User
•
Jul 19, 2024
5.0/5
5.0/5
Very impressed with sales executive John Dudeney. Exceptional customer service from start to finish.
Verified User
•
Jul 19, 2024
5.0/5
5.0/5
Polite and friendly welcome by the service reception, Mercedes recall carried out efficiently.
Verified User
•
Jul 19, 2024
5.0/5
5.0/5
Appointment time and pick up sorted as advised.
Verified User
•
Jul 19, 2024
5.0/5
5.0/5
Riley was very polite and helpful.
Verified User
•
Jul 19, 2024
5.0/5
5.0/5
Understand my needs and giving me the correct answer and product.
Verified User
•
Jul 18, 2024
5.0/5
5.0/5
You set a high bar for customer dealings: the customer is ALWAYS right(He may be wrong, but as far as you are concerned he is right). I was wrong in one instance, and your colleague very gently put me right ! Welcomed with a smile, and what a difference that makes. My car was done before time, so another plus.