Car picked up on time and a call made prior to collection. Returned clean and with service paper work printer out.
Verified User
•
Jul 15, 2024
5.0/5
5.0/5
You organised for the car to be delivered 230miles away.
Verified User
•
Jul 15, 2024
5.0/5
5.0/5
The technician in the service department knew exactly what the problem with my car was (even before taking it on a test drive). I was able to book a time to get the problem fixed easily. The only slight niggle I have is that I was told that I would get a call when the car was ready. I did not receive a call. But overall very satisfied.
Verified User
•
Jul 15, 2024
5.0/5
5.0/5
Fabulous
Verified User
•
Jul 15, 2024
5.0/5
5.0/5
Carl was very professional and did everything and more for me Thank you very much Mark
Verified User
•
Jul 13, 2024
5.0/5
5.0/5
We have been with MB for a quiet while now and worked with several colleagues working at the Brighton Branch however, one person that really stands out to me is Danny Fitter. Danny’s customer service is absolutely impeccable, he is very knowledgeable as well as very passionate about work he does. Nowadays it is very rare to receive service as we did working alongside Danny. Danny have been everything that customer could wish especially when it comes to the difficult situation. His positive attitude, awareness of the products, his dedication to making it right for the customer are absolutely astounding. Thank you MB group, thank you Danny, you are an absolute Asset to this company and I hope this feedback want get unnoticed.
Verified User
•
Jul 13, 2024
5.0/5
5.0/5
Matthew was very helpful and friendly. I was enquiring about the new electric G Class however there wasn’t much info available to him. Mindful that once it launches there will be a lot of interest so it would be helpful to create a waiting list.
Verified User
•
Jul 12, 2024
5.0/5
5.0/5
You are welcomed warmly and everyone you pass by or meet greets you welcoming my.
Verified User
•
Jul 11, 2024
5.0/5
5.0/5
Quick, efficient and well advised
Verified User
•
Jul 11, 2024
5.0/5
5.0/5
Professional, efficient, friendly. 5 stars all round.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Car picked up on time and a call made prior to collection. Returned clean and with service paper work printer out.
Verified User
•
Jul 15, 2024
5.0/5
5.0/5
You organised for the car to be delivered 230miles away.
Verified User
•
Jul 15, 2024
5.0/5
5.0/5
The technician in the service department knew exactly what the problem with my car was (even before taking it on a test drive). I was able to book a time to get the problem fixed easily. The only slight niggle I have is that I was told that I would get a call when the car was ready. I did not receive a call. But overall very satisfied.
Verified User
•
Jul 15, 2024
5.0/5
5.0/5
Fabulous
Verified User
•
Jul 15, 2024
5.0/5
5.0/5
Carl was very professional and did everything and more for me Thank you very much Mark
Verified User
•
Jul 13, 2024
5.0/5
5.0/5
We have been with MB for a quiet while now and worked with several colleagues working at the Brighton Branch however, one person that really stands out to me is Danny Fitter. Danny’s customer service is absolutely impeccable, he is very knowledgeable as well as very passionate about work he does. Nowadays it is very rare to receive service as we did working alongside Danny. Danny have been everything that customer could wish especially when it comes to the difficult situation. His positive attitude, awareness of the products, his dedication to making it right for the customer are absolutely astounding. Thank you MB group, thank you Danny, you are an absolute Asset to this company and I hope this feedback want get unnoticed.
Verified User
•
Jul 13, 2024
5.0/5
5.0/5
Matthew was very helpful and friendly. I was enquiring about the new electric G Class however there wasn’t much info available to him. Mindful that once it launches there will be a lot of interest so it would be helpful to create a waiting list.
Verified User
•
Jul 12, 2024
5.0/5
5.0/5
You are welcomed warmly and everyone you pass by or meet greets you welcoming my.
Verified User
•
Jul 11, 2024
5.0/5
5.0/5
Quick, efficient and well advised
Verified User
•
Jul 11, 2024
5.0/5
5.0/5
Professional, efficient, friendly. 5 stars all round.