Very professional with a helpful and pleasant attitude
Verified User
•
Jun 16, 2024
5.0/5
5.0/5
All the staff were friendly, professional and understood what i was telling them. I am a motability customer and felt really valued as if i was a buying customer. Matt and Alex both went out of their way to help me understand the vehicle i was interested in. Sam came over to see if we needed any beverages. The showroom was tidy and clean. Customer service for me was 100%. I have asked them to order the car i was intending to order. Even after they allowed us to test drive the vehicle we found it was a really relaxed pleasant experience. I will recommend to others the service i have received. If i haven’t already. Great latte too.
Verified User
•
Jun 14, 2024
5.0/5
5.0/5
John Dudeney in your sales team. Personable, professional and knowledge able.
Verified User
•
Jun 14, 2024
5.0/5
5.0/5
Made welcomeAnswered all questions and showed me around.Most helpful
Verified User
•
Jun 14, 2024
5.0/5
5.0/5
The service I was given by the staff I dealt with was very good and the job was done in the time expected. Made to feel like a valued customer.
Verified User
•
Jun 14, 2024
5.0/5
5.0/5
good service
Verified User
•
Jun 14, 2024
5.0/5
5.0/5
Everything done was excellent,apart from asking for a repair price ,three days ago and still it has not arrived yet.
Verified User
•
Jun 14, 2024
4.0/5
4.0/5
Details of the car examination were not enclosed and had to ring for them and arrange for them to be posted.Recall work was not explained in the paperwork.Mot came back showing this car has been recalled! No explanation.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Very professional with a helpful and pleasant attitude
Verified User
•
Jun 16, 2024
5.0/5
5.0/5
All the staff were friendly, professional and understood what i was telling them. I am a motability customer and felt really valued as if i was a buying customer. Matt and Alex both went out of their way to help me understand the vehicle i was interested in. Sam came over to see if we needed any beverages. The showroom was tidy and clean. Customer service for me was 100%. I have asked them to order the car i was intending to order. Even after they allowed us to test drive the vehicle we found it was a really relaxed pleasant experience. I will recommend to others the service i have received. If i haven’t already. Great latte too.
Verified User
•
Jun 14, 2024
5.0/5
5.0/5
John Dudeney in your sales team. Personable, professional and knowledge able.
Verified User
•
Jun 14, 2024
5.0/5
5.0/5
Made welcomeAnswered all questions and showed me around.Most helpful
Verified User
•
Jun 14, 2024
5.0/5
5.0/5
The service I was given by the staff I dealt with was very good and the job was done in the time expected. Made to feel like a valued customer.
Verified User
•
Jun 14, 2024
5.0/5
5.0/5
good service
Verified User
•
Jun 14, 2024
5.0/5
5.0/5
Everything done was excellent,apart from asking for a repair price ,three days ago and still it has not arrived yet.
Verified User
•
Jun 14, 2024
4.0/5
4.0/5
Details of the car examination were not enclosed and had to ring for them and arrange for them to be posted.Recall work was not explained in the paperwork.Mot came back showing this car has been recalled! No explanation.