Efficient and hassle free. I liked the video of the health check too. Really clever

Good customer service.

Fitted a repair in on the same day - went out of the way to help

Good communication with my engineer

Everything was done on time; the staff were ultra helpful and the post service run down on any potential problems was most useful - not that there were any problems other than the tyres would need replacing before too long. The video of the underside of the car showed there were no problems there but it was good to actually see it. Apologies for not remembering the name of the staff member who looked after the service and reported back to me, but he certainly knows about customer service! Thank you.

Over the years l have visited nearly all manufacturers dealerships but the service that Lookers give is by far the best when it comes to communication. Mercedes training has certainly paid off. I will stay with Mercedes due to Lookers.

The service was fine but the cleaning of the car was terrible

Excellent service

You fulfilled the time plan. Friendly and informative staff

Excellent service very understanding my Father passed away just before collection of my car every one at mercedes of Brighton was kind Thankyou.