I did ask for a printed service history twice and was promised this by email with the health check but have never received it

Managed to fit me in at short notice - friendly and informative staff - diagnosed the problem that was a warranty claim

Gary was great, on point across the board.

Very efficient service

Friendly and understanding staff.

Always good service

Very helpful, polite,collected the car on time and delivered it back, what more can you ask for.From a very happy customer

BRIGHTON mercedesCarl and Luke were amazing to deal with, supporting the whole journey to ensure the vehicle met our expectations.Carl imparticular maintained close to answer and resolve all queries and requests to make the experience very good. Supported getting the vehicle maintenance to our wishes plus supporting our collection day.We travelled 200 miles to collect and all was ready and awaiting, even the added touch of flowers for my wife's birthday. Very clean and fueled which added to a seemless handover.Couldn't have been more pleased plus the vehicle was amazing to drive. Glad we returned to German made.We would give Carl Herrington 11/10 for his help and support throughout the great journey, he has really retained our faith in car sales with this great experience.If Carlsberg did car sales this would be one of them.BrilliantMatt p

video reporting is good, slight delay in collection as there were no tyres in stock,

Good communication between workshop and service desk, car cleaned and job completed on time