Great customer service and explained what was to be done
Verified User
•
Dec 22, 2023
4.0/5
4.0/5
Very good friendly service.
Verified User
•
Dec 22, 2023
5.0/5
5.0/5
Neil Hamilton always provides a superb service experience and makes you feel you welcome. He explains process and any additional work that's needed and ensures you understand what is happening. Polite and friendly in equal measure he is a true ambassador for the brand if Mercedes and Lookers.
Verified User
•
Dec 21, 2023
5.0/5
5.0/5
The car was immaculate and everything was ready for me. Matt went through the essential information and settings on the car including getting my phone connected, etc. He also quickly got my existing service contract terminated, which was very helpful.
Verified User
•
Dec 21, 2023
5.0/5
5.0/5
Lovely staff, helpful and knowledgeable
Verified User
•
Dec 21, 2023
5.0/5
5.0/5
Professional, friendly and helpful
Verified User
•
Dec 21, 2023
5.0/5
5.0/5
Great service from Paul Allen and the team, thanks.
Verified User
•
Dec 20, 2023
4.0/5
4.0/5
This time the repair has worked. The car was cleaned and the windscreen wash was topped up - which I was very pleased with. I was also grateful to the nice lady who picked up and returned it to me.However this problem of failed fingerprint recognition took 3 visits to solve. In addition I am still waiting for some touch up paint I ordered and paid for last March.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Great customer service and explained what was to be done
Verified User
•
Dec 22, 2023
4.0/5
4.0/5
Very good friendly service.
Verified User
•
Dec 22, 2023
5.0/5
5.0/5
Neil Hamilton always provides a superb service experience and makes you feel you welcome. He explains process and any additional work that's needed and ensures you understand what is happening. Polite and friendly in equal measure he is a true ambassador for the brand if Mercedes and Lookers.
Verified User
•
Dec 21, 2023
5.0/5
5.0/5
The car was immaculate and everything was ready for me. Matt went through the essential information and settings on the car including getting my phone connected, etc. He also quickly got my existing service contract terminated, which was very helpful.
Verified User
•
Dec 21, 2023
5.0/5
5.0/5
Lovely staff, helpful and knowledgeable
Verified User
•
Dec 21, 2023
5.0/5
5.0/5
Professional, friendly and helpful
Verified User
•
Dec 21, 2023
5.0/5
5.0/5
Great service from Paul Allen and the team, thanks.
Verified User
•
Dec 20, 2023
4.0/5
4.0/5
This time the repair has worked. The car was cleaned and the windscreen wash was topped up - which I was very pleased with. I was also grateful to the nice lady who picked up and returned it to me.However this problem of failed fingerprint recognition took 3 visits to solve. In addition I am still waiting for some touch up paint I ordered and paid for last March.