We came to look at a GLC whist on holiday in Kent. We were made to feel very welcome. Your staff even arranged to park our car in the shade whilst we had a test drive so that our dogs did not get too hot. Oliver continued to make enquiries for a possible match after we left the area. The service was accordingly excellent.

I have ben driving Merceds Beenz since 2009 My Wife startd driving Mercedes Benz in 2020 Our overall experience (21 years combined) was barely satisfactory .. ! My wife almost lost Trust in the brand ... I still have Faith in the Brand .. I learned driving in 1969 on a C Class (1964 model) .. ! However; the response of the team in Canterbury (Richard & George) to all of the above; Has restored my wife's trust .. And rewarded my loyalty to the MB brand ... We still have a 2017 B Class that needs replacing (it did 92,000 miles so far) .. And since my Wife fell in love with the B Class that replaced our (Factory Faulty) C Class; I have the Green Light to replace the 2017 B Class with another Mercedes Benz (May be another B Class or a C lass Estate) .. So hopefully my next exchange will be with the Canterbury team although I usually search Nationally ... Thank you Richard & George Salah & Salma Alhassan

Excellent service

good attention to sfety

very happy with the service, would buy from them if they had the car i wanted.

Pleasant experience from start to finish Finley went over and above to help me

Friendly and helpful

Always well looked after by James Bean, who takes the time to get to know his individual customer's and what they are looking for. I never feel rushed or pressured into making a decisions and this makes buying a car a positive experience.

The customer service we received from James was excellent. Nothing too much trouble, and explained all about the company service in detail. He worked hard trying to find a vehicle within what was available to him, but unfortunately we found what we were looking for elsewhere. Would defiantly recommend Mercedes Canterbury.

I find the Canterbury premises / staff, friendly, warm and intimate. Unlike, larger branches that are clinical and corporate. They are also cold, impersonal and make you realised how much money is made by Mercedes from your custom. I am also sad to learn that I can no longer buy a new car from Canterbury. In addition when I walk into a large dealership I feel like I am intruding, a very uncomfortable situation.)