Pleasant experience from start to finish Finley went over and above to help me

Friendly and helpful

Always well looked after by James Bean, who takes the time to get to know his individual customer's and what they are looking for. I never feel rushed or pressured into making a decisions and this makes buying a car a positive experience.

The customer service we received from James was excellent. Nothing too much trouble, and explained all about the company service in detail. He worked hard trying to find a vehicle within what was available to him, but unfortunately we found what we were looking for elsewhere. Would defiantly recommend Mercedes Canterbury.

I find the Canterbury premises / staff, friendly, warm and intimate. Unlike, larger branches that are clinical and corporate. They are also cold, impersonal and make you realised how much money is made by Mercedes from your custom. I am also sad to learn that I can no longer buy a new car from Canterbury. In addition when I walk into a large dealership I feel like I am intruding, a very uncomfortable situation.)

Finley did everything possible to get a sale

Car was well prepared before delivery, staff were helpful during the process. I hope everything will be similar during the services and militances

Everyone was very kind , polite and thoughtful. Highly pleased .

Jon Rogers looked after me , easy to talk to and personable

James made every effort to help.