Both Ollie and Sean at the Canterbury branch where very helpful in getting the car ready to look at but I didn’t do my homework 100% so wasn’t the right car but yet they still tried to find the perfect car for me with the budget I had . Excellent service and after service even when I bought a car from a different Mercedes dealership .

James, Olly and Sean have been extremely helpful from day 1. Patient with my questions and requests. They went above and beyond (within reason) to provide me with the best car experience. Thanks guys.

Polite and professional approach

Jon was very honest and helpfull with our visit, Tried his best to meet our needs. Overall very accommodating.

Very efficient. All paperwork ready to be signed & courtesy car ready. Service & MOT completed efficiently

Due to number of staff dealing with customers, it took 15min to drop off car, for a formal recall.

Excellent staff. Very helpful, polite as always

Could not fault the service we received especially from James Bean, very helpful, able to answer all our questions, responded promptly to any queries we had, found us the perfect vehicle and was happy to show us all the technical features and help us get it set up. Everyone we met at Lookers were very friendly and accommodating even to our large dog who also enjoyed his little visit to see the car, exceptional service, thank you

You did what was needed in the time needed on the day agreed

Andy, the service manager, and Luke, the technician, were superb 👌 Great, great, great. 🌟🌟🌟🌟🌟