YES, IT WOULD BE GREAT IF WHEN ASKING A CUSTOMER TO TAKE A SURVEY THAT YOU SPELL THEIR NAME CORRECTLY! I EXPECT ATTENTION TO DETAIL FROM MERCEDES. IT IS ELEANOR NOT ELENOR.
Verified User
•
Feb 9, 2022
5.0/5
5.0/5
Nil
Verified User
•
Feb 9, 2022
5.0/5
5.0/5
Service was excellent..
Verified User
•
Feb 9, 2022
5.0/5
5.0/5
Whilst my irritation was apparent at having to return my car for a fifth time with a recurring restraint system failure, the service desk staff remained polite and sympathetic and took time to explain to me why this recurring fault hasn't been fixed in previous visits.Hopefully fifth time lucky!
Verified User
•
Feb 7, 2022
5.0/5
5.0/5
All the service team were very helpful especially the gentlemen that picked up and delivered my car.
Verified User
•
Feb 7, 2022
5.0/5
5.0/5
Very helpful test drive which enabled me to see the e350 roadster does not take 2golf trolleys and clubs
Verified User
•
Feb 7, 2022
5.0/5
5.0/5
Lee is a kind person and means well. That said not sure communication with engineers is abundantly clear.
Verified User
•
Jan 29, 2022
4.0/5
4.0/5
I did have some issues at the start of this long and complicated purchase however the general Manager S.A. was really understanding and supportive and we were able to rectify my problems very quickly and I am very happy with my purchase
Verified User
•
Jan 28, 2022
5.0/5
5.0/5
James is a nice bloke and sensible salesman. Already recommended to my family to purchase a new car. Enough said.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
YES, IT WOULD BE GREAT IF WHEN ASKING A CUSTOMER TO TAKE A SURVEY THAT YOU SPELL THEIR NAME CORRECTLY! I EXPECT ATTENTION TO DETAIL FROM MERCEDES. IT IS ELEANOR NOT ELENOR.
Verified User
•
Feb 9, 2022
5.0/5
5.0/5
Nil
Verified User
•
Feb 9, 2022
5.0/5
5.0/5
Service was excellent..
Verified User
•
Feb 9, 2022
5.0/5
5.0/5
Whilst my irritation was apparent at having to return my car for a fifth time with a recurring restraint system failure, the service desk staff remained polite and sympathetic and took time to explain to me why this recurring fault hasn't been fixed in previous visits.Hopefully fifth time lucky!
Verified User
•
Feb 7, 2022
5.0/5
5.0/5
All the service team were very helpful especially the gentlemen that picked up and delivered my car.
Verified User
•
Feb 7, 2022
5.0/5
5.0/5
Very helpful test drive which enabled me to see the e350 roadster does not take 2golf trolleys and clubs
Verified User
•
Feb 7, 2022
5.0/5
5.0/5
Lee is a kind person and means well. That said not sure communication with engineers is abundantly clear.
Verified User
•
Jan 29, 2022
4.0/5
4.0/5
I did have some issues at the start of this long and complicated purchase however the general Manager S.A. was really understanding and supportive and we were able to rectify my problems very quickly and I am very happy with my purchase
Verified User
•
Jan 28, 2022
5.0/5
5.0/5
James is a nice bloke and sensible salesman. Already recommended to my family to purchase a new car. Enough said.