Lee is a kind person and means well. That said not sure communication with engineers is abundantly clear.
Verified User
•
Jan 29, 2022
4.0/5
4.0/5
I did have some issues at the start of this long and complicated purchase however the general Manager S.A. was really understanding and supportive and we were able to rectify my problems very quickly and I am very happy with my purchase
Verified User
•
Jan 28, 2022
5.0/5
5.0/5
James is a nice bloke and sensible salesman. Already recommended to my family to purchase a new car. Enough said.
Verified User
•
Jan 26, 2022
5.0/5
5.0/5
Very good service no stress at all
Verified User
•
Jan 26, 2022
5.0/5
5.0/5
I booked the vehicle in for repair under warranty. While it was in the workshop, worn rear brake discs and pads were discovered. I was notified promptly and offered an on-the-spot repair, fully costed and carried out in just under the estimated time. First-class service.
Verified User
•
Jan 21, 2022
5.0/5
5.0/5
The customer service is great, very friendly and my car came back at the exact time they recommended
Verified User
•
Jan 17, 2022
5.0/5
5.0/5
As usual, fantastic customer service. I called and was booked in within a day. All involved were excellent to deal with.
Verified User
•
Jan 17, 2022
5.0/5
5.0/5
We had to wait too long for the car to be brought to the front since a tyre supplier was delivering for a long time, blocking access. Garage staff were sympathetic and said the supplier just argues and takes longer if he’s ‘hurried’.
Verified User
•
Jan 16, 2022
4.0/5
4.0/5
Due to your location it would have been good to have a courtesy vehicle or at least be offered a drop off to a reasonable distance
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Lee is a kind person and means well. That said not sure communication with engineers is abundantly clear.
Verified User
•
Jan 29, 2022
4.0/5
4.0/5
I did have some issues at the start of this long and complicated purchase however the general Manager S.A. was really understanding and supportive and we were able to rectify my problems very quickly and I am very happy with my purchase
Verified User
•
Jan 28, 2022
5.0/5
5.0/5
James is a nice bloke and sensible salesman. Already recommended to my family to purchase a new car. Enough said.
Verified User
•
Jan 26, 2022
5.0/5
5.0/5
Very good service no stress at all
Verified User
•
Jan 26, 2022
5.0/5
5.0/5
I booked the vehicle in for repair under warranty. While it was in the workshop, worn rear brake discs and pads were discovered. I was notified promptly and offered an on-the-spot repair, fully costed and carried out in just under the estimated time. First-class service.
Verified User
•
Jan 21, 2022
5.0/5
5.0/5
The customer service is great, very friendly and my car came back at the exact time they recommended
Verified User
•
Jan 17, 2022
5.0/5
5.0/5
As usual, fantastic customer service. I called and was booked in within a day. All involved were excellent to deal with.
Verified User
•
Jan 17, 2022
5.0/5
5.0/5
We had to wait too long for the car to be brought to the front since a tyre supplier was delivering for a long time, blocking access. Garage staff were sympathetic and said the supplier just argues and takes longer if he’s ‘hurried’.
Verified User
•
Jan 16, 2022
4.0/5
4.0/5
Due to your location it would have been good to have a courtesy vehicle or at least be offered a drop off to a reasonable distance