Appointment time fitted my busy schedule perfectly with the MOT carried out within the expected time with a useful video to survey the cars condition right now
Verified User
•
Oct 12, 2020
5.0/5
5.0/5
Sadly having made an appointment to buy the new C200 AMG premium plus, we were greeted with a 35 minute wait. At which point we approached a member of office staff to be informed the sales person was at another branch collecting a used car. 1 coffee later a young sales person guided us through the range. I have to say his attention to detail and helpful approched meant we purchased the car. I guess this showed that those who care get the sale. Our over all experience concluded excellently If I could name the young sales person I would but managememt will know who he is by his performance I'm sure. Thank you Canterbury Mercades by far the best branch to deal with in Kent area. MH & LT maidstone
Verified User
•
Oct 7, 2020
5.0/5
5.0/5
The recall was dealt with quickly. An appointment made within 3 working days. The car was thoroughly checked for any other faults and returned to me washed and valeted. The Covid security was extremely efficient. I waited in a comfortable space, was offered a drink and updated on the progress of the service.
Verified User
•
Oct 7, 2020
5.0/5
5.0/5
All of the staff I dealt with were friendly, professional and accommodating. Had I not been contacted back and treated so well at every step I would never had gone for a test drive and a week later driven away in my new car.
Verified User
•
Sep 30, 2020
5.0/5
5.0/5
Fast efficient service
Verified User
•
Sep 30, 2020
5.0/5
5.0/5
Usual good service and attention . Extra appreciation to Mark Stone ( service reception) who always comunicates well and attends to any queries efficiently.
Verified User
•
Sep 28, 2020
5.0/5
5.0/5
I would like to say that the service was 100% from the time of viewing the vehicle requesting purchase through to the handover. Dan White was very good in all aspects of this and we thank him m for all his help and professional service.
Verified User
•
Sep 24, 2020
4.0/5
4.0/5
Excellent service, staff very efficient. Dropped one star because of the price.
Verified User
•
Sep 23, 2020
5.0/5
5.0/5
The vehicle was collected in the morning I paid over the phone,vehicle returned to my drive in the evening. It was that easy.
Verified User
•
Sep 23, 2020
5.0/5
5.0/5
Malcom young was very helpful and efficient if I had any queries he was able to help me
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Appointment time fitted my busy schedule perfectly with the MOT carried out within the expected time with a useful video to survey the cars condition right now
Verified User
•
Oct 12, 2020
5.0/5
5.0/5
Sadly having made an appointment to buy the new C200 AMG premium plus, we were greeted with a 35 minute wait. At which point we approached a member of office staff to be informed the sales person was at another branch collecting a used car. 1 coffee later a young sales person guided us through the range. I have to say his attention to detail and helpful approched meant we purchased the car. I guess this showed that those who care get the sale. Our over all experience concluded excellently If I could name the young sales person I would but managememt will know who he is by his performance I'm sure. Thank you Canterbury Mercades by far the best branch to deal with in Kent area. MH & LT maidstone
Verified User
•
Oct 7, 2020
5.0/5
5.0/5
The recall was dealt with quickly. An appointment made within 3 working days. The car was thoroughly checked for any other faults and returned to me washed and valeted. The Covid security was extremely efficient. I waited in a comfortable space, was offered a drink and updated on the progress of the service.
Verified User
•
Oct 7, 2020
5.0/5
5.0/5
All of the staff I dealt with were friendly, professional and accommodating. Had I not been contacted back and treated so well at every step I would never had gone for a test drive and a week later driven away in my new car.
Verified User
•
Sep 30, 2020
5.0/5
5.0/5
Fast efficient service
Verified User
•
Sep 30, 2020
5.0/5
5.0/5
Usual good service and attention . Extra appreciation to Mark Stone ( service reception) who always comunicates well and attends to any queries efficiently.
Verified User
•
Sep 28, 2020
5.0/5
5.0/5
I would like to say that the service was 100% from the time of viewing the vehicle requesting purchase through to the handover. Dan White was very good in all aspects of this and we thank him m for all his help and professional service.
Verified User
•
Sep 24, 2020
4.0/5
4.0/5
Excellent service, staff very efficient. Dropped one star because of the price.
Verified User
•
Sep 23, 2020
5.0/5
5.0/5
The vehicle was collected in the morning I paid over the phone,vehicle returned to my drive in the evening. It was that easy.
Verified User
•
Sep 23, 2020
5.0/5
5.0/5
Malcom young was very helpful and efficient if I had any queries he was able to help me