Mercedes-Benz of Canterbury
4.6/5
4.6 /5
1,092 Verified Reviews
Mill Rd, Sturry, Canterbury, Canterbury, CT2 0AB, GB
01227 714042
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
1,092 Verified Reviews
4.0/5
4.0 /5
Usual good on time service, but gone are the days of welcome..."good morning Mr Racher " etc....robots next?...and when spending grand dollops on regular but routine servicing I am used to Mercedes providing a car wash and valeting service.....Just another customer I guess who cares eh?

4.0/5
4.0 /5
Pleasant, efficient & professional only downside was the car was unable to be washed due to COVID which is fully understandable.

4.0/5
4.0 /5
no cleaning service

5.0/5
5.0 /5
Excellent assistance and. Operation for MB Canterbury, especially from Malcolm Young.

5.0/5
5.0 /5
The experience was fabulous, the care during this unprecedented times was fabulous , brilliant replacement car the staff were very kind and considerate going the extra mile making my young grandson feel very welcome also giving him bottled drink and making him feel important too. The measures in place for the covid were exceptional the whole experience from start to finish was so professional and I certainly would recommend lookers of Canterbury the attention to detail, the service, hospitality and client care was fabulous .

5.0/5
5.0 /5
Really professional and friendly service from Roxanne nightingale. Always answered any queries very promptly. Would recommend this dealership. Thanks.

5.0/5
5.0 /5
Car was collected at indicated time, service and minor repair carried out and car returned promptly. Phone communication with dealership as usual pleasant and helpful.

5.0/5
5.0 /5
all well except it is the first time since 1987 since using the garage that my car was not cleaned before I collected it.

4.0/5
4.0 /5
Overall no problems but i wish radio was not played around with, it happens every time, wish instead if they wish to play radio, they turned it off when the car was brought back.

5.0/5
5.0 /5
Delighted with your efforts to accommodate my need for a service and MoT whilst in isolation. Great Customer Service that is the norm from you. Thanks again.