Usual good on time service, but gone are the days of welcome..."good morning Mr Racher " etc....robots next?...and when spending grand dollops on regular but routine servicing I am used to Mercedes providing a car wash and valeting service.....Just another customer I guess who cares eh?
Verified User
•
Aug 10, 2020
4.0/5
4.0/5
Pleasant, efficient & professional only downside was the car was unable to be washed due to COVID which is fully understandable.
Verified User
•
Aug 3, 2020
4.0/5
4.0/5
no cleaning service
Verified User
•
Jul 30, 2020
5.0/5
5.0/5
Excellent assistance and. Operation for MB Canterbury, especially from Malcolm Young.
Verified User
•
Jul 27, 2020
5.0/5
5.0/5
The experience was fabulous, the care during this unprecedented times was fabulous , brilliant replacement car the staff were very kind and considerate going the extra mile making my young grandson feel very welcome also giving him bottled drink and making him feel important too. The measures in place for the covid were exceptional the whole experience from start to finish was so professional and I certainly would recommend lookers of Canterbury the attention to detail, the service, hospitality and client care was fabulous .
Verified User
•
Jul 27, 2020
5.0/5
5.0/5
Really professional and friendly service from Roxanne nightingale. Always answered any queries very promptly. Would recommend this dealership. Thanks.
Verified User
•
Jul 21, 2020
5.0/5
5.0/5
Car was collected at indicated time, service and minor repair carried out and car returned promptly. Phone communication with dealership as usual pleasant and helpful.
Verified User
•
Jul 20, 2020
5.0/5
5.0/5
all well except it is the first time since 1987 since using the garage that my car was not cleaned before I collected it.
Verified User
•
Jul 18, 2020
4.0/5
4.0/5
Overall no problems but i wish radio was not played around with, it happens every time, wish instead if they wish to play radio, they turned it off when the car was brought back.
Verified User
•
Jul 17, 2020
5.0/5
5.0/5
Delighted with your efforts to accommodate my need for a service and MoT whilst in isolation. Great Customer Service that is the norm from you. Thanks again.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Usual good on time service, but gone are the days of welcome..."good morning Mr Racher " etc....robots next?...and when spending grand dollops on regular but routine servicing I am used to Mercedes providing a car wash and valeting service.....Just another customer I guess who cares eh?
Verified User
•
Aug 10, 2020
4.0/5
4.0/5
Pleasant, efficient & professional only downside was the car was unable to be washed due to COVID which is fully understandable.
Verified User
•
Aug 3, 2020
4.0/5
4.0/5
no cleaning service
Verified User
•
Jul 30, 2020
5.0/5
5.0/5
Excellent assistance and. Operation for MB Canterbury, especially from Malcolm Young.
Verified User
•
Jul 27, 2020
5.0/5
5.0/5
The experience was fabulous, the care during this unprecedented times was fabulous , brilliant replacement car the staff were very kind and considerate going the extra mile making my young grandson feel very welcome also giving him bottled drink and making him feel important too. The measures in place for the covid were exceptional the whole experience from start to finish was so professional and I certainly would recommend lookers of Canterbury the attention to detail, the service, hospitality and client care was fabulous .
Verified User
•
Jul 27, 2020
5.0/5
5.0/5
Really professional and friendly service from Roxanne nightingale. Always answered any queries very promptly. Would recommend this dealership. Thanks.
Verified User
•
Jul 21, 2020
5.0/5
5.0/5
Car was collected at indicated time, service and minor repair carried out and car returned promptly. Phone communication with dealership as usual pleasant and helpful.
Verified User
•
Jul 20, 2020
5.0/5
5.0/5
all well except it is the first time since 1987 since using the garage that my car was not cleaned before I collected it.
Verified User
•
Jul 18, 2020
4.0/5
4.0/5
Overall no problems but i wish radio was not played around with, it happens every time, wish instead if they wish to play radio, they turned it off when the car was brought back.
Verified User
•
Jul 17, 2020
5.0/5
5.0/5
Delighted with your efforts to accommodate my need for a service and MoT whilst in isolation. Great Customer Service that is the norm from you. Thanks again.