The valet was not done to the interior, dashboard not cleaned, touchscreen still full of fingerprints.
Verified User
•
Jul 20, 2024
5.0/5
5.0/5
Customer service was superb, I missed the initial appointment as I forgot but got fitted in later that day. Great comms throughout, thanks
Verified User
•
Jul 19, 2024
5.0/5
5.0/5
Very efficient and reliable with timing etc.
Verified User
•
Jul 19, 2024
5.0/5
5.0/5
Fantastic team !!!! James was excellent spent time explaining everything.
Verified User
•
Jul 18, 2024
5.0/5
5.0/5
Very pleased, faults have been found and now waiting for parts to be fitted.
Verified User
•
Jul 17, 2024
5.0/5
5.0/5
Jon Rogers was extremely helpful, knowledgable and professional when dealing with our enquiry.
Verified User
•
Jul 17, 2024
5.0/5
5.0/5
Booked an MoT and they kindly squeezed in a service on the same day. The usual great service from them.
Verified User
•
Jul 16, 2024
4.0/5
4.0/5
Impossible to contact by phone as was informed that position of receptionist has been done away with. On checking in vehicle for service, only one staff member in sight. Communication with him by phone, one way only, was however excellent and he kept apologising for the situation even though it was not his fault
Verified User
•
Jul 15, 2024
5.0/5
5.0/5
just very happy with the car and service, excellent staff
Verified User
•
Jul 15, 2024
5.0/5
5.0/5
Picked up my car very early and delivered back in the afternoon.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
The valet was not done to the interior, dashboard not cleaned, touchscreen still full of fingerprints.
Verified User
•
Jul 20, 2024
5.0/5
5.0/5
Customer service was superb, I missed the initial appointment as I forgot but got fitted in later that day. Great comms throughout, thanks
Verified User
•
Jul 19, 2024
5.0/5
5.0/5
Very efficient and reliable with timing etc.
Verified User
•
Jul 19, 2024
5.0/5
5.0/5
Fantastic team !!!! James was excellent spent time explaining everything.
Verified User
•
Jul 18, 2024
5.0/5
5.0/5
Very pleased, faults have been found and now waiting for parts to be fitted.
Verified User
•
Jul 17, 2024
5.0/5
5.0/5
Jon Rogers was extremely helpful, knowledgable and professional when dealing with our enquiry.
Verified User
•
Jul 17, 2024
5.0/5
5.0/5
Booked an MoT and they kindly squeezed in a service on the same day. The usual great service from them.
Verified User
•
Jul 16, 2024
4.0/5
4.0/5
Impossible to contact by phone as was informed that position of receptionist has been done away with. On checking in vehicle for service, only one staff member in sight. Communication with him by phone, one way only, was however excellent and he kept apologising for the situation even though it was not his fault
Verified User
•
Jul 15, 2024
5.0/5
5.0/5
just very happy with the car and service, excellent staff
Verified User
•
Jul 15, 2024
5.0/5
5.0/5
Picked up my car very early and delivered back in the afternoon.