It was a recallIt was picked up and dropped off by a lovely man who left a treat for my dog on the doorstep as I wasn’t in. Good video sent of the underside of my car
Verified User
•
May 29, 2024
5.0/5
5.0/5
As usual, the service ( not just what they did to the car but the whole experience was excellent.
Verified User
•
May 28, 2024
4.0/5
4.0/5
I missed a called at the end of the work day but no message was left. Thus I drove to Sturry the following day to be informed I needed to rebook my appointment as the part was weeks away from arriving. Second attempt was perfect however, even gave it a clean. Courteous and professional team, assisted with parking issues and all was splendid
Verified User
•
May 27, 2024
5.0/5
5.0/5
Great collection & return service with my car very nicely cleaned too.
Verified User
•
May 27, 2024
5.0/5
5.0/5
Very polite staff providing an efficient service exactly on time
Verified User
•
May 27, 2024
5.0/5
5.0/5
Very helpful and polite staff who helped me with my situation,Mercedes Benz of Canterbury were reliable and solved my problem in appropriate time thank you
Verified User
•
May 27, 2024
5.0/5
5.0/5
Good and courteous service care
Verified User
•
May 27, 2024
5.0/5
5.0/5
I was a bit concerned about this the car's 3rd service as my experiences over the 2nd service ware not good. However, from the welcome, checking the work to be done and the courtesy car were excellent. I have to commend John who took care of everything in a polite and very professional manner. I found out later that he was the only person in charge of Servicing and was dealing with upwards of 30 cars for servicing a day. If I was responsible for the Sturry site I would find some way of acknowledging just how invaluable John is to the smooth running of the site's servicing requirements.
Verified User
•
May 27, 2024
5.0/5
5.0/5
Olly Tanton was immensely helpful. unfortunately we couldn't find the car I wanted, but he did everything he could to help
Verified User
•
May 27, 2024
5.0/5
5.0/5
We have dealt with Olly before, he is very knowledgeable & helpful, able to answer any questions we have. A credit to the team, that’s why we returned.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
It was a recallIt was picked up and dropped off by a lovely man who left a treat for my dog on the doorstep as I wasn’t in. Good video sent of the underside of my car
Verified User
•
May 29, 2024
5.0/5
5.0/5
As usual, the service ( not just what they did to the car but the whole experience was excellent.
Verified User
•
May 28, 2024
4.0/5
4.0/5
I missed a called at the end of the work day but no message was left. Thus I drove to Sturry the following day to be informed I needed to rebook my appointment as the part was weeks away from arriving. Second attempt was perfect however, even gave it a clean. Courteous and professional team, assisted with parking issues and all was splendid
Verified User
•
May 27, 2024
5.0/5
5.0/5
Great collection & return service with my car very nicely cleaned too.
Verified User
•
May 27, 2024
5.0/5
5.0/5
Very polite staff providing an efficient service exactly on time
Verified User
•
May 27, 2024
5.0/5
5.0/5
Very helpful and polite staff who helped me with my situation,Mercedes Benz of Canterbury were reliable and solved my problem in appropriate time thank you
Verified User
•
May 27, 2024
5.0/5
5.0/5
Good and courteous service care
Verified User
•
May 27, 2024
5.0/5
5.0/5
I was a bit concerned about this the car's 3rd service as my experiences over the 2nd service ware not good. However, from the welcome, checking the work to be done and the courtesy car were excellent. I have to commend John who took care of everything in a polite and very professional manner. I found out later that he was the only person in charge of Servicing and was dealing with upwards of 30 cars for servicing a day. If I was responsible for the Sturry site I would find some way of acknowledging just how invaluable John is to the smooth running of the site's servicing requirements.
Verified User
•
May 27, 2024
5.0/5
5.0/5
Olly Tanton was immensely helpful. unfortunately we couldn't find the car I wanted, but he did everything he could to help
Verified User
•
May 27, 2024
5.0/5
5.0/5
We have dealt with Olly before, he is very knowledgeable & helpful, able to answer any questions we have. A credit to the team, that’s why we returned.