Always a good team that go the extra mile for their customers
Verified User
•
Feb 23, 2024
4.0/5
4.0/5
2 tyres replaced but pressures on the other two were not checked. Cant be asking too much to do this surely
Verified User
•
Feb 23, 2024
5.0/5
5.0/5
The staff was very helpful, throughout the service, and when I needed extra work doing as well the staff was supper efficient and very knowledgeable. 5 star ⭐️ rating
Verified User
•
Feb 22, 2024
5.0/5
5.0/5
Good service , helpful
Verified User
•
Feb 22, 2024
5.0/5
5.0/5
Reliable service delivered on time with no issues
Verified User
•
Feb 22, 2024
5.0/5
5.0/5
This was an excellent service.I was sent a video explanation by a very helpful mechanic and the car was cleaned after service.Thank you for an excellent service
Verified User
•
Feb 21, 2024
4.0/5
4.0/5
Mechanically very good as usual but Looker's system of settling accounts is poor.As a customer of Vikings for over 30 years I should be trusted to pay my bills promptly and without fuss. However I was not allowed to settle the bill by phone ( as I had done before Looker's came on the scene ) with my driver having to bring out a credit card machine to my house which did not work. Eventually I was allowed to pay the bill online direct to your bank account. A lot of time and hassle was unnecessarily wasted , frustrating for me and the unfortunate driver.
Verified User
•
Feb 21, 2024
5.0/5
5.0/5
Excellent customer service, great workmanship
Verified User
•
Feb 19, 2024
4.0/5
4.0/5
Well looked after and also managed to look at the potential of car change.
Verified User
•
Feb 19, 2024
5.0/5
5.0/5
Excellent service by my Sales executive Olly and a very easy process to trade in my old vehicle.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Always a good team that go the extra mile for their customers
Verified User
•
Feb 23, 2024
4.0/5
4.0/5
2 tyres replaced but pressures on the other two were not checked. Cant be asking too much to do this surely
Verified User
•
Feb 23, 2024
5.0/5
5.0/5
The staff was very helpful, throughout the service, and when I needed extra work doing as well the staff was supper efficient and very knowledgeable. 5 star ⭐️ rating
Verified User
•
Feb 22, 2024
5.0/5
5.0/5
Good service , helpful
Verified User
•
Feb 22, 2024
5.0/5
5.0/5
Reliable service delivered on time with no issues
Verified User
•
Feb 22, 2024
5.0/5
5.0/5
This was an excellent service.I was sent a video explanation by a very helpful mechanic and the car was cleaned after service.Thank you for an excellent service
Verified User
•
Feb 21, 2024
4.0/5
4.0/5
Mechanically very good as usual but Looker's system of settling accounts is poor.As a customer of Vikings for over 30 years I should be trusted to pay my bills promptly and without fuss. However I was not allowed to settle the bill by phone ( as I had done before Looker's came on the scene ) with my driver having to bring out a credit card machine to my house which did not work. Eventually I was allowed to pay the bill online direct to your bank account. A lot of time and hassle was unnecessarily wasted , frustrating for me and the unfortunate driver.
Verified User
•
Feb 21, 2024
5.0/5
5.0/5
Excellent customer service, great workmanship
Verified User
•
Feb 19, 2024
4.0/5
4.0/5
Well looked after and also managed to look at the potential of car change.
Verified User
•
Feb 19, 2024
5.0/5
5.0/5
Excellent service by my Sales executive Olly and a very easy process to trade in my old vehicle.