I felt that the lady that dealt with me and another customer was a little lacking in customer service skills , sure she was probably busy but felt slightly as if I was a nuisance to her.
Verified User
•
Dec 20, 2023
5.0/5
5.0/5
Car serviced properly and they also cleaned the inside of the car.
Verified User
•
Dec 20, 2023
5.0/5
5.0/5
From going in to going out it was a pleasure
Verified User
•
Dec 20, 2023
5.0/5
5.0/5
Because it was.
Verified User
•
Dec 19, 2023
5.0/5
5.0/5
All work covered under warranty, easy booking, great reception staff.
Verified User
•
Dec 18, 2023
5.0/5
5.0/5
Really great service from all staff involved in my visit
Verified User
•
Dec 18, 2023
4.0/5
4.0/5
Whilst service was carried out to a high standard, it appears that the video safety check, brake pad and tyre wear along with tick list is no longer provided following the service
Verified User
•
Dec 18, 2023
4.0/5
4.0/5
More organised than our last visit when it was quite chaotic to book our car in. Glad to see this has improved.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I felt that the lady that dealt with me and another customer was a little lacking in customer service skills , sure she was probably busy but felt slightly as if I was a nuisance to her.
Verified User
•
Dec 20, 2023
5.0/5
5.0/5
Car serviced properly and they also cleaned the inside of the car.
Verified User
•
Dec 20, 2023
5.0/5
5.0/5
From going in to going out it was a pleasure
Verified User
•
Dec 20, 2023
5.0/5
5.0/5
Because it was.
Verified User
•
Dec 19, 2023
5.0/5
5.0/5
All work covered under warranty, easy booking, great reception staff.
Verified User
•
Dec 18, 2023
5.0/5
5.0/5
Really great service from all staff involved in my visit
Verified User
•
Dec 18, 2023
4.0/5
4.0/5
Whilst service was carried out to a high standard, it appears that the video safety check, brake pad and tyre wear along with tick list is no longer provided following the service
Verified User
•
Dec 18, 2023
4.0/5
4.0/5
More organised than our last visit when it was quite chaotic to book our car in. Glad to see this has improved.