Had my MOT and booked to stay whilst they did it. I was told it was be 1-1 and half hours it was 2 hours which is fine.However my car was sat outside on the forecourt for about 30 mins after the MOT before anyone came and saw me to say my car had passed, I checked online to see the result for myself.
Verified User
•
Dec 29, 2023
5.0/5
5.0/5
Olly was knowledgeable, pleasant, punctual but unfortunately the car wasn’t completely up to scratch
Verified User
•
Dec 29, 2023
5.0/5
5.0/5
Olly was very helpful & devoted a lot of time to answer our questions and explain the different SUV models we were considering.
Verified User
•
Dec 29, 2023
4.0/5
4.0/5
Lookers service dept provided a good all round service, with collection and redelivery of my vehicle included. I would have given this a five star rating, but communication was lacking.
Verified User
•
Dec 22, 2023
5.0/5
5.0/5
Everything is running smoothly
Verified User
•
Dec 21, 2023
4.0/5
4.0/5
I felt that the lady that dealt with me and another customer was a little lacking in customer service skills , sure she was probably busy but felt slightly as if I was a nuisance to her.
Verified User
•
Dec 20, 2023
5.0/5
5.0/5
Car serviced properly and they also cleaned the inside of the car.
Verified User
•
Dec 20, 2023
5.0/5
5.0/5
From going in to going out it was a pleasure
Verified User
•
Dec 20, 2023
5.0/5
5.0/5
Because it was.
Verified User
•
Dec 19, 2023
5.0/5
5.0/5
All work covered under warranty, easy booking, great reception staff.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Had my MOT and booked to stay whilst they did it. I was told it was be 1-1 and half hours it was 2 hours which is fine.However my car was sat outside on the forecourt for about 30 mins after the MOT before anyone came and saw me to say my car had passed, I checked online to see the result for myself.
Verified User
•
Dec 29, 2023
5.0/5
5.0/5
Olly was knowledgeable, pleasant, punctual but unfortunately the car wasn’t completely up to scratch
Verified User
•
Dec 29, 2023
5.0/5
5.0/5
Olly was very helpful & devoted a lot of time to answer our questions and explain the different SUV models we were considering.
Verified User
•
Dec 29, 2023
4.0/5
4.0/5
Lookers service dept provided a good all round service, with collection and redelivery of my vehicle included. I would have given this a five star rating, but communication was lacking.
Verified User
•
Dec 22, 2023
5.0/5
5.0/5
Everything is running smoothly
Verified User
•
Dec 21, 2023
4.0/5
4.0/5
I felt that the lady that dealt with me and another customer was a little lacking in customer service skills , sure she was probably busy but felt slightly as if I was a nuisance to her.
Verified User
•
Dec 20, 2023
5.0/5
5.0/5
Car serviced properly and they also cleaned the inside of the car.
Verified User
•
Dec 20, 2023
5.0/5
5.0/5
From going in to going out it was a pleasure
Verified User
•
Dec 20, 2023
5.0/5
5.0/5
Because it was.
Verified User
•
Dec 19, 2023
5.0/5
5.0/5
All work covered under warranty, easy booking, great reception staff.