Good service, but showroom is a little sparse - the reception desks are scattered around what can only be described as a large empty showroom. Not what I would expect from Mercedes Benz
Verified User
•
Sep 28, 2023
5.0/5
5.0/5
Excellent. Did a safety check but did not need any further work done
Verified User
•
Sep 28, 2023
5.0/5
5.0/5
The service was excellent
Verified User
•
Sep 27, 2023
4.0/5
4.0/5
The overall servicing of the car and care taken I cannot fault, but the communication of the telephone staff was extremely poor.
Verified User
•
Sep 27, 2023
5.0/5
5.0/5
Guy who collected the car from home and returned it was excellent. Whilst the car was in the garage we were kept informed about the progress and all was done on time.
Verified User
•
Sep 25, 2023
5.0/5
5.0/5
Verified User
•
Sep 25, 2023
5.0/5
5.0/5
Verified User
•
May 6, 2023
4.0/5
4.0/5
Very good
Verified User
•
May 3, 2023
4.0/5
4.0/5
It was necessary to fit two new tyres. One was on the wrong pressure and I had to adjust it. One other tyre was missing the valve cap and I will need to buy another. Various settings were different to how I had left them. For example, I normally drive in the Comfort setting but I discovered when I was inflating the new tyre that the car had been put on Sport mode. Various other settings had been changed. Otherwise I was very satisfied with the Service and valeting.
Verified User
•
May 2, 2023
4.0/5
4.0/5
Received a recall letter the day I had my service but unfortunately after I had my service completed. Thought maybe they would have had the details at the dealership of the recall. Means another visit to the Canterbury dealership.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Good service, but showroom is a little sparse - the reception desks are scattered around what can only be described as a large empty showroom. Not what I would expect from Mercedes Benz
Verified User
•
Sep 28, 2023
5.0/5
5.0/5
Excellent. Did a safety check but did not need any further work done
Verified User
•
Sep 28, 2023
5.0/5
5.0/5
The service was excellent
Verified User
•
Sep 27, 2023
4.0/5
4.0/5
The overall servicing of the car and care taken I cannot fault, but the communication of the telephone staff was extremely poor.
Verified User
•
Sep 27, 2023
5.0/5
5.0/5
Guy who collected the car from home and returned it was excellent. Whilst the car was in the garage we were kept informed about the progress and all was done on time.
Verified User
•
Sep 25, 2023
5.0/5
5.0/5
Verified User
•
Sep 25, 2023
5.0/5
5.0/5
Verified User
•
May 6, 2023
4.0/5
4.0/5
Very good
Verified User
•
May 3, 2023
4.0/5
4.0/5
It was necessary to fit two new tyres. One was on the wrong pressure and I had to adjust it. One other tyre was missing the valve cap and I will need to buy another. Various settings were different to how I had left them. For example, I normally drive in the Comfort setting but I discovered when I was inflating the new tyre that the car had been put on Sport mode. Various other settings had been changed. Otherwise I was very satisfied with the Service and valeting.
Verified User
•
May 2, 2023
4.0/5
4.0/5
Received a recall letter the day I had my service but unfortunately after I had my service completed. Thought maybe they would have had the details at the dealership of the recall. Means another visit to the Canterbury dealership.