Mercedes-Benz of Canterbury
4.6/5
4.6 /5
1,086 Verified Reviews
Mill Rd, Sturry, Canterbury, Canterbury, CT2 0AB, GB
01227 714042
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ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
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1,086 Verified Reviews
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5.0/5
5.0 /5
My overall experience with Mercedes Lookers was great. My original visit was for a recall and after inspection - it was found to be ok, however I had issues with my side mirrors of which I spoke to a Service Advisor and was told on the recall visit they will take a look.The whole process was smooth and productive. The Service Advisor was very informative, clear, concise, friendly and very helpful. On getting feedback Re: the mirrors and the cost (of which I fell of me chair) ...he provided me with options that would not break the bank where I could pay via increments....which assisted in my decision. A BiIG THANkYOU to Michael for your great exemplary customer service and all the other Staff at Mercedes Lookers for making my experience easy, assured and relaxing. Keep up the great Service
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5.0/5
5.0 /5
Sean Seeney sold us our car after visiting all the other dealerships in Canterbury. We had by far the best experience with Sean, him and all the team are absolutely brilliant at their jobs and it was a pleasure to visit the showroom.
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5.0/5
5.0 /5
Maybe the use of a courtesy car as i live in broadstairs so had to get train home
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5.0/5
5.0 /5
When the car was originally booked in for a re-call on the panoramic sun roof I was told while the car was at the dealership any on board updates would be carried out at the same time,When the dealership phone to tell me the panoramic sun roof was fine and did not need any work carried out i asked about the updates as the car is sixteen year old and dose have the engine management light come on occasionally he said that service is £189.00 so may be i miss understood
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5.0/5
5.0 /5
Very profesional and helpful
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5.0/5
5.0 /5
Very good serviceVery bad payment
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5.0/5
5.0 /5
Very welcoming and friendly service and appreciated that the vehicle had been cleaned inside and out.
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5.0/5
5.0 /5
Was really easy experience, never went through the process of buying a car before so they were very helpful in explaining the process and made finding my car a great experience
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5.0/5
5.0 /5
It would be good to receive a reminder/update regarding car collection date/time. Otherwise, everything else was perfect.
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4.0/5
4.0 /5
Very good service.