All went according to plan

The staff at the dealership were very helpful and polite, the car was repaired on time to a good standard and was cleaned after it was worked on, they even topped up the washer bottle, overall really impressed

As a result of the good service received, I may come back for any future needs.

Jon Rogers was extremely pleasant and helpful from the moment we walked into the dealership. He quickly sourced us exactly the car we were looking for, which was at another branch, but kept us fully informed of progress in delivery and preparation. The hand-over took place at the appointed time and was both pleasant and informative. We are highly satisfied with the car and have nothing but praise for Jon's "people skills" and professionalism.

All the time the staff were very friendly.The valeting of the car was great and everyone was very helpful.

The sales person Roxanne was amazing. She was very helpful and ran over quite a few options that was available to me. Once I have decided I will most certainly be returning to Lookers in Canterbury to purchase another Mercedes.

Great customer service, thanks

No

Your sales executive Jon Rogers was very efficient and helpful.

No, because very pleased as when returned to me it was clean inside and out and looked as though just left the show room