Long waiting time for parts to fix fault

Always had good service at this branch

Lee in the service department was excellent. He and your receptionist who made you feel very welcome and treated everyone brilliantly, are a huge credit to Lookers

The sales person I dealt with was friendly & made my buying experience very comfortable.The service was very helpful with all my questions answered to my satisfaction. I was taken through the controls & features of the car which was very helpful. So very satisfying vehicle purchase.

Perfect

James Bean very helpful throughout, could not have been more informative.!

Thanks for answering my questions when I dropped off the car and listening patiently to an occurrence when the car would not start. (Apparently needed four online software updates).

Excellent service as usual

Excellent service and professionalism. It was delayed because of a lack of courtesy car but apart from that, very good service.

I was looking at three similar vehicles at 3 Mercedes dealers across the country, all of whom offered a good price. However, in the end I chose Lookers because of Sean Seeney’s superb and responsive customer service- knowledgeable, candid and honest without distracting sales speak. On the car/deal alone I should have gone to my local Mercedes Cambridge dealer but this sales approach made the difference.