Mercedes-Benz of Canterbury
4.7/5
4.7 /5
1,081 Verified Reviews
Mill Rd, Sturry, Canterbury, Canterbury, CT2 0AB, GB
01227 714042
Get Directions | Larger Map
ABOUT US
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
ADDITIONAL LINKS
Google
Facebook
1,081 Verified Reviews
•
5.0/5
5.0 /5
Unfortunately although there was a vehicle available to suit my requirements it was a used product. I was however offered an alternative vehicle type new product and gave serious consideration to this. However the brand was in competition with BMW for my business and they able to offer a new product straight from the showroom. Can I congratulate Jon Rogers sales executive at your Canterbury dealership who tried to accommodate my requirements offering a variety of options. He was more than professional in all aspects of our negotiations
•
5.0/5
5.0 /5
I arrived early and as soon as the dealership opened there was a knock on the window and I think the guys name was Michael told me they were good to go. Nice reception area. Fault identified and I was informed. Fault rectified really quickly. Highly recommend this dealership
•
4.0/5
4.0 /5
Positive comments: overall service was good and the staff were polite and friendly. Thought it was a nice touch when the manager came out when i was waiting to be seen and asked if i needed anything. The advisor explained the benefits of the service plan which I purchased on the day.Negative comments: had real trouble trying to speak to someone at the dealership beforehand. Every time I called I would get transferred to the dealership and I eventually gave up whilst on hold.Never received the video report, this was discussed with the advisor at the time and the he confirmed that he couldn't get onto the system, I thought the video would eventually be received but alas it didn't.
•
5.0/5
5.0 /5
A good serviceI have a service planCar collect and delivered backHubby a cancer patient and this service made a big difference
•
5.0/5
5.0 /5
The service team were excellent Lee and John or Sean can remember the name but they went the extra mile for us
•
5.0/5
5.0 /5
Lee was professional and efficient.
•
5.0/5
5.0 /5
Collection driver was friendly excellent service all round.
•
4.0/5
4.0 /5
The gentleman who served me when I arrived to pick up my vehicle was extremely helpful and polite a credit to you .
•
5.0/5
5.0 /5
James the Sales Executive was excellent and well supported by his Manager Richard. Other members of the staff were very friendly. Thank you.
•
4.0/5
4.0 /5
useful tyre reports and timely collection and delivery