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Staff very efficient and very impressed with the goodwill service from Mercedes.

The experience this time was excellent; after complaining the car air bag recall was fixed very quickly and given priority and returned washed and clean (does not always happen). When booking centrally, rather than with the local Lookers, the service is not so good; there is no discussion with the customer as to whether you want a “drop and go” appointment or whether you want priority and wait for the car; it is not a personal service at all.

I was welcomed at reception by very pleasant lady and introduced to Michael Doyle when bringing my C Class for its service and MOT ! At all times l was treated with politeness and courtesy . On collection of my car later in the day l was amazed at how clean it was both inside and out ! In all the years l have had Mercedes cars or other makes l have never had one returned in such immaculate condition ! Full credit to all concerned ! Kind regards James Dudley .

Excellent service from a very professional team. I have already highly recommended your services to several of my friends.

Service advisor was very helpful,polite and informative

Had car picked up from home ( broke my toes so couldn’t drive far) brilliant service, so convenient, gentleman who picked up my car was very friendly & explained everything, thank you.

I would like to thank all the members staff of Mercedes Benz Canterbury special Sean for everything done to make my deal work easier.thank you so much

My Mercedes 2004 was treated as if just purchased ...........really pleased with outcome ..also booked in for Service ...

All staff are very friendly, helpful and efficient.From booking to collection everything went exactly to plan.Very impressed