I’m the video the mechanic said an advisor would call, as the video raised an advisory relating the my rear tyres however nobody contacted me. I would have liked a call as I would have requested they were changed. This advisory was not mentioned when I collected my car.
Verified User
•
Oct 3, 2022
5.0/5
5.0/5
Had an excellent experience at Canterbury Mercedes had a MOT done the staff was pleasant helpful and extremely professional From the booking in to reception right down to the job that needed to be done the best in Kent comparison to other in Kent Canterbury will go above and beyond to assist you and your car
Verified User
•
Oct 3, 2022
5.0/5
5.0/5
Few times there, but never get my car cleaned after a visit. Other main dealers like Sytners and Mercedes Benz Retail Group, always return the car after a good clean :).Other than, service is reasonably priced and up to the standard.
Verified User
•
Oct 3, 2022
5.0/5
5.0/5
All the team were very helpful, I always my bring my car to lookers Canterbury for any work that needs doing/service/mot etc. Never had any issues with them.
Verified User
•
Oct 3, 2022
4.0/5
4.0/5
The waiting area was comfortable and well equipped with tea, coffee and biscuits. The wait for the vehicle to be repaired was not lengthy and the reception staff were helpful.
Verified User
•
Sep 29, 2022
5.0/5
5.0/5
Sean and Richard were great!
Verified User
•
Sep 29, 2022
5.0/5
5.0/5
James was a great help given that I’m over 400 miles away , but he was very professional 10/10 from me .
Verified User
•
Sep 28, 2022
5.0/5
5.0/5
On our initial visit Richard was extremely helpful trying to resolve a problem we had. He also helped and advised us on our return to actually purchase the right vehicle for us. We were also grateful to have Jon being patient with us helping us through the vast paperwork and finalization of the purchase and hand over.
Verified User
•
Sep 28, 2022
5.0/5
5.0/5
Staff were friendly and efficient and went above and beyond their role. They supported me when I slipped and I thank you. Keep up the good work and respecting people as individuals
Verified User
•
Sep 28, 2022
5.0/5
5.0/5
Guys are very helpful always a pressure going there very professional
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
I’m the video the mechanic said an advisor would call, as the video raised an advisory relating the my rear tyres however nobody contacted me. I would have liked a call as I would have requested they were changed. This advisory was not mentioned when I collected my car.
Verified User
•
Oct 3, 2022
5.0/5
5.0/5
Had an excellent experience at Canterbury Mercedes had a MOT done the staff was pleasant helpful and extremely professional From the booking in to reception right down to the job that needed to be done the best in Kent comparison to other in Kent Canterbury will go above and beyond to assist you and your car
Verified User
•
Oct 3, 2022
5.0/5
5.0/5
Few times there, but never get my car cleaned after a visit. Other main dealers like Sytners and Mercedes Benz Retail Group, always return the car after a good clean :).Other than, service is reasonably priced and up to the standard.
Verified User
•
Oct 3, 2022
5.0/5
5.0/5
All the team were very helpful, I always my bring my car to lookers Canterbury for any work that needs doing/service/mot etc. Never had any issues with them.
Verified User
•
Oct 3, 2022
4.0/5
4.0/5
The waiting area was comfortable and well equipped with tea, coffee and biscuits. The wait for the vehicle to be repaired was not lengthy and the reception staff were helpful.
Verified User
•
Sep 29, 2022
5.0/5
5.0/5
Sean and Richard were great!
Verified User
•
Sep 29, 2022
5.0/5
5.0/5
James was a great help given that I’m over 400 miles away , but he was very professional 10/10 from me .
Verified User
•
Sep 28, 2022
5.0/5
5.0/5
On our initial visit Richard was extremely helpful trying to resolve a problem we had. He also helped and advised us on our return to actually purchase the right vehicle for us. We were also grateful to have Jon being patient with us helping us through the vast paperwork and finalization of the purchase and hand over.
Verified User
•
Sep 28, 2022
5.0/5
5.0/5
Staff were friendly and efficient and went above and beyond their role. They supported me when I slipped and I thank you. Keep up the good work and respecting people as individuals
Verified User
•
Sep 28, 2022
5.0/5
5.0/5
Guys are very helpful always a pressure going there very professional