Really impressed by the knowledge and experience of both Richard and James. Both extremely committed and helpful, using their knowledge of the cars and the finance packages to provide us with advice. Integrity rather than overt salesmanship shone through and helped us in really trusting the dealership.
Verified User
•
Oct 10, 2022
5.0/5
5.0/5
No
Verified User
•
Oct 10, 2022
5.0/5
5.0/5
Brilliant service as always
Verified User
•
Oct 6, 2022
4.0/5
4.0/5
The car came in for warranty work which had been picked up during a recent annual service.The chap picked the car up on time and it was returned later in the day with the problem corrected. I have no complaints with the service given
Verified User
•
Oct 6, 2022
5.0/5
5.0/5
My second experience of buying a car from Mercedes. All run smoothly and great communication skills from the salesmen James!Would recommend to friends and family!
Verified User
•
Oct 5, 2022
5.0/5
5.0/5
I’m the video the mechanic said an advisor would call, as the video raised an advisory relating the my rear tyres however nobody contacted me. I would have liked a call as I would have requested they were changed. This advisory was not mentioned when I collected my car.
Verified User
•
Oct 3, 2022
5.0/5
5.0/5
Had an excellent experience at Canterbury Mercedes had a MOT done the staff was pleasant helpful and extremely professional From the booking in to reception right down to the job that needed to be done the best in Kent comparison to other in Kent Canterbury will go above and beyond to assist you and your car
Verified User
•
Oct 3, 2022
5.0/5
5.0/5
Few times there, but never get my car cleaned after a visit. Other main dealers like Sytners and Mercedes Benz Retail Group, always return the car after a good clean :).Other than, service is reasonably priced and up to the standard.
Verified User
•
Oct 3, 2022
5.0/5
5.0/5
All the team were very helpful, I always my bring my car to lookers Canterbury for any work that needs doing/service/mot etc. Never had any issues with them.
Verified User
•
Oct 3, 2022
4.0/5
4.0/5
The waiting area was comfortable and well equipped with tea, coffee and biscuits. The wait for the vehicle to be repaired was not lengthy and the reception staff were helpful.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Really impressed by the knowledge and experience of both Richard and James. Both extremely committed and helpful, using their knowledge of the cars and the finance packages to provide us with advice. Integrity rather than overt salesmanship shone through and helped us in really trusting the dealership.
Verified User
•
Oct 10, 2022
5.0/5
5.0/5
No
Verified User
•
Oct 10, 2022
5.0/5
5.0/5
Brilliant service as always
Verified User
•
Oct 6, 2022
4.0/5
4.0/5
The car came in for warranty work which had been picked up during a recent annual service.The chap picked the car up on time and it was returned later in the day with the problem corrected. I have no complaints with the service given
Verified User
•
Oct 6, 2022
5.0/5
5.0/5
My second experience of buying a car from Mercedes. All run smoothly and great communication skills from the salesmen James!Would recommend to friends and family!
Verified User
•
Oct 5, 2022
5.0/5
5.0/5
I’m the video the mechanic said an advisor would call, as the video raised an advisory relating the my rear tyres however nobody contacted me. I would have liked a call as I would have requested they were changed. This advisory was not mentioned when I collected my car.
Verified User
•
Oct 3, 2022
5.0/5
5.0/5
Had an excellent experience at Canterbury Mercedes had a MOT done the staff was pleasant helpful and extremely professional From the booking in to reception right down to the job that needed to be done the best in Kent comparison to other in Kent Canterbury will go above and beyond to assist you and your car
Verified User
•
Oct 3, 2022
5.0/5
5.0/5
Few times there, but never get my car cleaned after a visit. Other main dealers like Sytners and Mercedes Benz Retail Group, always return the car after a good clean :).Other than, service is reasonably priced and up to the standard.
Verified User
•
Oct 3, 2022
5.0/5
5.0/5
All the team were very helpful, I always my bring my car to lookers Canterbury for any work that needs doing/service/mot etc. Never had any issues with them.
Verified User
•
Oct 3, 2022
4.0/5
4.0/5
The waiting area was comfortable and well equipped with tea, coffee and biscuits. The wait for the vehicle to be repaired was not lengthy and the reception staff were helpful.