The sound quality for the video was poor. Loud background music in workshop plus the softly spoken technician had a tendency to mumble so that some of his words were unintelligible.Everything else was great, thanks
Verified User
•
Aug 22, 2022
5.0/5
5.0/5
Experience was so much better than I expected! Roxanne was amazing told us everything we needed to know…nothing was too much trouble!!
Verified User
•
Aug 19, 2022
4.0/5
4.0/5
OK. A call would have been nice, to know that no extra work needed and when I can pick car up. I called the dealership to enquire at 4.30pm as not heard anything since dropping the car off at 9.00am. Also did not receive the health check video until I had to chase them up the following day.
Verified User
•
Aug 19, 2022
5.0/5
5.0/5
no
Verified User
•
Aug 19, 2022
5.0/5
5.0/5
Driver collected our car, he was very helpful and on time
Verified User
•
Aug 17, 2022
5.0/5
5.0/5
The gentleman who greeted me when I arrived to drop off the car on Saturday and handed the car back to me Monday was amazing - so friendly and helpful.
Verified User
•
Aug 17, 2022
5.0/5
5.0/5
All very good, I was not planning to replace my car at the moment, interesting to consider options.
Verified User
•
Aug 15, 2022
5.0/5
5.0/5
Your team members- Peter and leezac are a complete credit to your company. Their professionalism and friendliness is fantastic and they are always in hand to explain and guide you through any issues and resolutions with the car. I thank them for the great service that they supply.
Verified User
•
Aug 15, 2022
5.0/5
5.0/5
All very good. Thanks
Verified User
•
Aug 13, 2022
5.0/5
5.0/5
The only thing I have a problem with is that I have been trying to renew my service contract and I cannot get to talk to anyone about it.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
The sound quality for the video was poor. Loud background music in workshop plus the softly spoken technician had a tendency to mumble so that some of his words were unintelligible.Everything else was great, thanks
Verified User
•
Aug 22, 2022
5.0/5
5.0/5
Experience was so much better than I expected! Roxanne was amazing told us everything we needed to know…nothing was too much trouble!!
Verified User
•
Aug 19, 2022
4.0/5
4.0/5
OK. A call would have been nice, to know that no extra work needed and when I can pick car up. I called the dealership to enquire at 4.30pm as not heard anything since dropping the car off at 9.00am. Also did not receive the health check video until I had to chase them up the following day.
Verified User
•
Aug 19, 2022
5.0/5
5.0/5
no
Verified User
•
Aug 19, 2022
5.0/5
5.0/5
Driver collected our car, he was very helpful and on time
Verified User
•
Aug 17, 2022
5.0/5
5.0/5
The gentleman who greeted me when I arrived to drop off the car on Saturday and handed the car back to me Monday was amazing - so friendly and helpful.
Verified User
•
Aug 17, 2022
5.0/5
5.0/5
All very good, I was not planning to replace my car at the moment, interesting to consider options.
Verified User
•
Aug 15, 2022
5.0/5
5.0/5
Your team members- Peter and leezac are a complete credit to your company. Their professionalism and friendliness is fantastic and they are always in hand to explain and guide you through any issues and resolutions with the car. I thank them for the great service that they supply.
Verified User
•
Aug 15, 2022
5.0/5
5.0/5
All very good. Thanks
Verified User
•
Aug 13, 2022
5.0/5
5.0/5
The only thing I have a problem with is that I have been trying to renew my service contract and I cannot get to talk to anyone about it.