When the car was serviced in Mar the adblue was not topped up. When it went in this time, I mentioned this to the service manager who said it would be topped up but nothing happened. The car was returned to me after the repair, and coolant had been spilt all inside the engine bay and over the front of the car and no attempt had been made to vlean it up.
Verified User
•
Jul 4, 2022
5.0/5
5.0/5
Good service and good customer service am happy
Verified User
•
Jul 4, 2022
5.0/5
5.0/5
I understand it’s not in Mercedes dealers hand but can negotiate APR with finance companies to go lower rate or match with the own bank is offering the rate.
Verified User
•
Jul 4, 2022
1.0/5
1.0/5
Overwhelming disappointment with outcome.
Verified User
•
Jun 28, 2022
4.0/5
4.0/5
Sean Seeney was our sales rep for our visit; very knowledgeable and helpful.
Verified User
•
Jun 27, 2022
4.0/5
4.0/5
Speech volume and clarity was poor on the health check video, otherwise great all round.
Verified User
•
Jun 27, 2022
5.0/5
5.0/5
All fine
Verified User
•
Jun 27, 2022
4.0/5
4.0/5
The car was taken in for repairs to alloy wheels under Premia Solutions Insurance. When driving home in the evening it displayed the front near side tyre was losing air. The next morning I went to check the tyre only to find the valve had not been tighten up sufficiently and therefore the air was escaping. Took the car to a local tyre dealer to have the problem corrected, as I could not go back to Canterbury. Rang Mercedes Canterbury made them aware of the problem. NOT THE RESULT I EXECTED FROM MERCEDES
Verified User
•
Jun 27, 2022
5.0/5
5.0/5
As always, everything's fine. Great service and customer support.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
When the car was serviced in Mar the adblue was not topped up. When it went in this time, I mentioned this to the service manager who said it would be topped up but nothing happened. The car was returned to me after the repair, and coolant had been spilt all inside the engine bay and over the front of the car and no attempt had been made to vlean it up.
Verified User
•
Jul 4, 2022
5.0/5
5.0/5
Good service and good customer service am happy
Verified User
•
Jul 4, 2022
5.0/5
5.0/5
I understand it’s not in Mercedes dealers hand but can negotiate APR with finance companies to go lower rate or match with the own bank is offering the rate.
Verified User
•
Jul 4, 2022
1.0/5
1.0/5
Overwhelming disappointment with outcome.
Verified User
•
Jun 28, 2022
4.0/5
4.0/5
Sean Seeney was our sales rep for our visit; very knowledgeable and helpful.
Verified User
•
Jun 27, 2022
4.0/5
4.0/5
Speech volume and clarity was poor on the health check video, otherwise great all round.
Verified User
•
Jun 27, 2022
5.0/5
5.0/5
All fine
Verified User
•
Jun 27, 2022
4.0/5
4.0/5
The car was taken in for repairs to alloy wheels under Premia Solutions Insurance. When driving home in the evening it displayed the front near side tyre was losing air. The next morning I went to check the tyre only to find the valve had not been tighten up sufficiently and therefore the air was escaping. Took the car to a local tyre dealer to have the problem corrected, as I could not go back to Canterbury. Rang Mercedes Canterbury made them aware of the problem. NOT THE RESULT I EXECTED FROM MERCEDES
Verified User
•
Jun 27, 2022
5.0/5
5.0/5
As always, everything's fine. Great service and customer support.