Have only had the car 3 weeks. Wobble on passenger seat, workshop very helpful & have hopefully identified the problem, part is on back order. They will contact when it is received
Verified User
•
May 17, 2022
5.0/5
5.0/5
I thought Peter Robinson was particularly good at his job, and gauging his customers and relating to them. The video of the car is a very good idea, and may be worth improving the clarity/quality of the recording.
Verified User
•
May 17, 2022
5.0/5
5.0/5
Very pleased with all aspects of the transaction.
Verified User
•
May 13, 2022
5.0/5
5.0/5
Good service expected, and received. Thank you.
Verified User
•
May 13, 2022
4.0/5
4.0/5
My only real issue I had with the service I’d received is, on the Saturday when I’d picked my vehicle up there wasn’t a host to direct me to the seating area, so I was stood around waiting for the advisor to become available.Just something to be aware about.
Verified User
•
May 13, 2022
5.0/5
5.0/5
None
Verified User
•
May 13, 2022
5.0/5
5.0/5
It wasn't altogether clear from the invoice what was covered by my service plan and what was extra.
Verified User
•
May 13, 2022
5.0/5
5.0/5
The overall price quoted for a Service at the start of the process was exorbitant and not a price I was prepared to pay. Having spoken to Mercedes-Benz of Canterbury they were able to undertake the work necessary for the car which I really appreciated. As a 2020 reg plate the overall Service was good but still pricey.
Verified User
•
May 10, 2022
5.0/5
5.0/5
It annoys me that ithas to be serviced after low mileage. Feel it should be 12,000 miles and not every year, especially with reputation of MercedeS!
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
At The Lookers Group we are proud to represent more than 30 of the world’s leading car manufacturers, offering our customers the widest choice of new cars and approved used cars in the UK. We also have motorcycle dealers throughout Northern Ireland, making the Lookers Group one of the UK’s most established automotive retailers.
Have only had the car 3 weeks. Wobble on passenger seat, workshop very helpful & have hopefully identified the problem, part is on back order. They will contact when it is received
Verified User
•
May 17, 2022
5.0/5
5.0/5
I thought Peter Robinson was particularly good at his job, and gauging his customers and relating to them. The video of the car is a very good idea, and may be worth improving the clarity/quality of the recording.
Verified User
•
May 17, 2022
5.0/5
5.0/5
Very pleased with all aspects of the transaction.
Verified User
•
May 13, 2022
5.0/5
5.0/5
Good service expected, and received. Thank you.
Verified User
•
May 13, 2022
4.0/5
4.0/5
My only real issue I had with the service I’d received is, on the Saturday when I’d picked my vehicle up there wasn’t a host to direct me to the seating area, so I was stood around waiting for the advisor to become available.Just something to be aware about.
Verified User
•
May 13, 2022
5.0/5
5.0/5
None
Verified User
•
May 13, 2022
5.0/5
5.0/5
It wasn't altogether clear from the invoice what was covered by my service plan and what was extra.
Verified User
•
May 13, 2022
5.0/5
5.0/5
The overall price quoted for a Service at the start of the process was exorbitant and not a price I was prepared to pay. Having spoken to Mercedes-Benz of Canterbury they were able to undertake the work necessary for the car which I really appreciated. As a 2020 reg plate the overall Service was good but still pricey.
Verified User
•
May 10, 2022
5.0/5
5.0/5
It annoys me that ithas to be serviced after low mileage. Feel it should be 12,000 miles and not every year, especially with reputation of MercedeS!