Steven was great, done a video of the car but I chose another car with less mileage but the dealer was great

James took care of everything from start to finish.Even after care was over and above.We brought a car from James a few years ago and was great then, this is why we returned .Thanks to all the team .

I have had two interactions with Lookers recently. Enquiry about new/replacement car and booking Service and MOT on current car, so not sure which has resulted in this survey. After waiting 6 months you cannot give me a delivery date for new car which I believe reflects badly on MB rather than Lookers. I would like to know what happened to my April build slot, has it been given to someone who was prepared to pay a premium or taken for a higher value car. No proof but an uncomfortable feeling. But not a good feeling when I am actually spending a lot of money. Booking the service was fine.

Charlie Blackman a very good sales guy and a credit to your business .

The salesman Sean Seeney was really helpful and professional. He made the purchase of my car very straightforward. I would definitely go back to the Canterbury branch again.

I found James Bean to be very professional and helpful. He was pleasant and easy to be with.

Fantastic service as always.New EQB. Great car….

Initially the communication wasn’t great but when Roxanne took over it all went smoothly

Amazing service, from walking into Mercedes to driving away in my new car. I could not fault anything and will definitely be recommending to friends and family.

Roxanne was polite ,knowledgeable,very professional and pleasure to deal with .me and my wife are very happy